#1 Burning Software

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 Post subject: Burn ISO Image Problem
PostPosted: Mon Jun 15, 2009 7:21 am 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Support,

I am using StarBurnX.
1) I have observed a problem in my sample which uses StarburnX and StarBurn provided to me.
2) While burning any ISO image(of proper size <700MB) on the available Moserbaer CD-RW disc, which is fairly used. It never gives me any type of error message.
3) Burning completes. After ejecting drive and then again loading it the disc is still empty. It was not burned.
4) For re-checking this behavior in provided StarBurnX samples. Same results were obtained. For proper execution I had erased this CD-RW by Full mode log is attached.
5) Then I burned the same 20 MB image on the CD-RW. Burn process was completed successfully and then after agin inserting disc it was shown empty.Burn Image log is attched.
6) I have checked this disc with other applications. Those applications are burning this disc properly.
Logs are with this post. Will you please kindly have a look into the problem? :)


Attachments:
Burn Image.rar [6.06 KiB]
Downloaded 695 times
Full Erase Log.rar [4.61 KiB]
Downloaded 664 times
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 Post subject: Re: Burn ISO Image Problem
PostPosted: Mon Jun 15, 2009 7:41 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
1) Do you happen to have the same issue with the other CD-RW media types?

2) Flash latest firmware into the drive.


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 Post subject: Re: Burn ISO Image Problem
PostPosted: Mon Jun 15, 2009 7:49 am 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
1) Checking...
2) Firmware already updated to V1.01


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 Post subject: Re: Burn ISO Image Problem
PostPosted: Mon Jun 15, 2009 7:54 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Is it the most recent one?


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 Post subject: Re: Burn ISO Image Problem
PostPosted: Mon Jun 15, 2009 8:47 am 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Support,
I checked it at http://www.firmwarehq.com/Optiarc/AD-7220S/files.html, as per the contents on this website, Yes this is the most recent one.


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 Post subject: Re: Burn ISO Image Problem
PostPosted: Tue Jun 16, 2009 1:19 pm 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Try opening device in SPTD & exclusive mode.


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 Post subject: Re: Burn ISO Image Problem
PostPosted: Tue Jun 16, 2009 1:24 pm 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
1) I am not able to open any device in SPTD mode. Only SPTI mode is possible. I am working with Vista 32-bit.
2) In StarBurnX exclusive access for drive is not given. I have discussed this problem in other thread with Dima Sir. They have solved the problem. Waiting for the build so that I can check this ISO burning in Exclusive mode.
Sir I am using SPTI, but What is SPTI mode and What is difference between SPTD & SPTI?

Thank you Sir. 8)


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 Post subject: Re: Burn ISO Image Problem
PostPosted: Tue Jun 16, 2009 1:30 pm 
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Joined: Fri Jun 18, 2004 12:03 am
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Location: British Virgin Islands
OK, so please wait for SPTD build with exclusive mode allowed.


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 Post subject: Re: Burn ISO Image Problem
PostPosted: Tue Jun 16, 2009 2:00 pm 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Sir,

On behalf of me Will you please kindly ask Dima Sir for expected date for updates of StarburnX, so that I can schedule my work. I got stuck because of all the discussed problems in various posts. If some of them are fixed then I would like to use that functionality and please kindly mention fixed problems list and if any setting I have to make to solve the discussed problem.

Hello Anton Sir, I was not able to contact Dima Sir neither from Forum nor from available Login provided on the website feature page. Hence I am requesting you for the same.
Thank you in advance. :)


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 Post subject: Re: Burn ISO Image Problem
PostPosted: Tue Jun 16, 2009 2:32 pm 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
We're already doing our best. This is not the only task and it's also not the most important. So we don't have any ETA for the RC build.


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