#1 Burning Software

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 Post subject: Error while Burning in DataBurner
PostPosted: Fri Jun 04, 2010 6:43 am 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Sir,

I am getting following error.
DoBurn(): System.Runtime.InteropServices.COMException (0x80040275): Internal SDK error: CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed Valid = yes, CDB Size = 10, Sense Size = 32 CDB: 2A 00 00 22 3B 20 00 00 20 00 00 00 00 00 00 00 Sense 00: 70 00 03 00 00 00 00 0A 00 00 00 00 0C 00 00 00 Sense 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Transport status = 0, Target Status = 2, HostAdapter Status = 0
at RocketDivision.StarBurnX.DataBurnerClass.Burn(Boolean TestBurn, String VolumeName, String PublisherName, String ApplicationName)

Is there a way to find out these type Internal SDK error so that I can skip these errors. [Whether these errors can be detected using STARBURN_RESULT_CODES?]


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 Post subject: Re: Error while Burning in DataBurner
PostPosted: Fri Jun 04, 2010 8:52 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
You cannot "skip these errors" as it's main "write" operation failed. Provide full log so we could tell why it happens.


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 Post subject: Re: Error while Burning in DataBurner
PostPosted: Wed Jun 09, 2010 6:10 am 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Anton Sir,
I will try to simulate this problem again & will provide you the logs.


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 Post subject: Re: Error while Burning in DataBurner
PostPosted: Wed Jun 09, 2010 7:58 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Sure! You're welcomed to attach them here or send to support@starburnsoftware.com. Thank you!


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 Post subject: Re: Error while Burning in DataBurner
PostPosted: Mon Jun 14, 2010 6:22 am 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Sir,

Now I am ready with logs. I am attaching those with this post.


Attachments:
StarBurnX.rar [9.05 KiB]
Downloaded 1236 times
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 Post subject: Re: Error while Burning in DataBurner
PostPosted: Mon Jun 14, 2010 8:06 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Power calibration area is full. We (device) cannot pick up right burning speed so we're not going to burn to this particular media reliably. Ask your customer to use some other brand new blank media.

P.S. And for Chrissake... PLEASE stop attaching multimegabyte logs! It's enough to have paricular issue log, we don't need user's whole life history.


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 Post subject: Re: Error while Burning in DataBurner
PostPosted: Tue Jun 15, 2010 1:56 pm 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Anton Sir,

1) First of all Sorry for previous mistake of attaching log of size in MBs.
2) Sir, Some of my customers are reporting me the problems related to burning data on disc. So I have to solve this problem.
3) So for that case I made some changes so that I can collect logs on users machine.
4) Most of the times, for sending logs to you for any problem, I am clearing the logs on machine but it was my mistake that I havn't seen the size of it & directly uploaded that customer log on Forum.


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 Post subject: Re: Error while Burning in DataBurner
PostPosted: Tue Jun 15, 2010 4:03 pm 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
OK, no problem :)

deepakp wrote:
Hello Anton Sir,

1) First of all Sorry for previous mistake of attaching log of size in MBs.
2) Sir, Some of my customers are reporting me the problems related to burning data on disc. So I have to solve this problem.
3) So for that case I made some changes so that I can collect logs on users machine.
4) Most of the times, for sending logs to you for any problem, I am clearing the logs on machine but it was my mistake that I havn't seen the size of it & directly uploaded that customer log on Forum.


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