#1 Burning Software

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 Post subject: DataBurner: Verification failed
PostPosted: Thu Jun 24, 2010 4:06 am 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Sir,

I am using StarBurnX.
When I was burning data on the disc, after completing burn process, verification process started which failed immediately with error System.Runtime.InteropServices.COMException (0x800402A1): Verification failed:
at RocketDivision.StarBurnX.DataBurnerClass.Verify().
Attaching log.

Will you please kindly check the logs.

[ Mismatched log has been removed by Moderator ]


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 Post subject: Re: DataBurner: Verification failed
PostPosted: Mon Jun 28, 2010 9:54 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Logs you've kindly attached don't have any calls to verification API entries. So please provide matching log to what your customers is doing and we'll be happy to help. Thanks!


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 Post subject: Re: DataBurner: Verification failed
PostPosted: Mon Jul 05, 2010 9:45 am 
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Joined: Mon Aug 25, 2008 1:50 pm
Posts: 394
Hello Sir,

New logs attached.
Will you please kindly check them. Thanks!


Attachments:
StarBurnX.rar [8.9 KiB]
Downloaded 1282 times
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 Post subject: Re: DataBurner: Verification failed
PostPosted: Tue Jul 06, 2010 3:21 pm 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
It looks like there are multiple CRC errors when reading the recorded content. So...

1) When recorded can user manually read all recorded files in say Windows Explorer?

2) You can ask user to experiment with the different blank media vendors.

3) Flash latest firmware into the burner (the firware which is aware of his media brand).

Anton

== thread closed ==


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