Error: Unsupported media file (audio too short?)

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

When I try to add the following file to the AudioBurner, an exception "Unsupported media file" occurs. Can't see a reason.

http://forum.cdburnerxp.se/download/file.php?id=736

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

Your WAV audio file parameters is:
PCM, 11025Hz, 16 bit (WAV)

Audio Burner support burning of WAV files with next parameters:
PCM, 44100Hz, 16 bit, stereo (WAV)

That is why your file is unsupported.

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Ah, sorry, I forgot something. Because of that incompatibility, the file is actually converted by my application to match the required properties.

Still, burning it results in an error. I attached the converted file and the log.

anton (staff) · **Posted:** Sat Mar 26, 2011 6:31 pm

Initially looks like reported size inside header and actual sizes are different. Let me check...

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

No news yet?

anton (staff) · **Posted:** Sat Apr 23, 2011 3:48 pm

Confirmed. Header reported and actual sizes are different.

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

So? Is the audio file invalid? Or is there a way for you to fix the issue?

anton (staff) · **Posted:** Sun Apr 24, 2011 10:59 am

Yes it's invalid. You need to either feed correct files or make StarBurn decide what to do: pad with zeros insufficient size or truncate header size to the real payload size.

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

The file has been created using BASS (http://www.un4seen.com/), I will check with them what went wrong here.

anton (staff) · **Posted:** Tue Apr 26, 2011 11:54 am

Yes, please check this out and let us know. Thank you!

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

The result:

http://www.un4seen.com/forum/?topic=12557.0

So now what?

anton (staff) · **Posted:** Thu Apr 28, 2011 12:10 pm

Same question - same answer... I don't want to argue as it's not constructive.

"Yes it's invalid. You need to either feed correct files or make StarBurn decide what to do: pad with zeros insufficient size or truncate header size to the real payload size."

So pick up the action you'd like us to perform and we'd provide an upgrade when we'll have time slice for this issue.

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Well, in this case I would prefer that the file is truncated to the "real" size. About how many miliseconds are we talking actually?

anton (staff) · **Posted:** Fri Apr 29, 2011 7:24 pm

I think we'll make a property to control this. Either header size or payload size.

Few frames AFAIK. Not much.

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Had a user again today which suffered from this problem, when my app ripped an audio CD as WAV files to hard drive first. There has never been any indication that there is something wrong with these files, but your current version of StarBurn does apparently not like them occasionally. Would be great to have a workaround for that soon.

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Error: Unsupported media file (audio too short?)

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