Erro 0x8004029E DVD_TREE_WRONG_STRUCTURE

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Hi,

a user reported the error mentioned in the subject to me. Can you explain the cause? Log attached.

Regards,
Flo

dima (staff) · **Joined:** Thu Dec 13, 2007 8:44 am **Posts:** 609

Hello,

Seems the DVD structure is really wrong because the "VIDEO_TS.IFO" file not found!

Regards,

Dmitry

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

OK, I'll check. Is there any way to find out which file is missing programmatically?

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Is this one also missing a file?
http://www.upload.ee/files/1876233/StarBurn.log.html

dima (staff) · **Joined:** Thu Dec 13, 2007 8:44 am **Posts:** 609

Hello,

Some files are absent but it is not critical. We guess that structure is valid!

The burning process has failed because of the "WRITE ERROR"!! Check your media!!

Regards,

Dmitry

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

dima (staff) wrote:

The burning process has failed because of the "WRITE ERROR"!! Check your media!!

What does this mean?

dima (staff) · **Joined:** Thu Dec 13, 2007 8:44 am **Posts:** 609

Hello,

I guess it means that your DVD media is bad and should be replaced!

Regards,

Dmitry

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

I got another report of this error. Is a file missing again or do you need a log for further analysis?

See http://i1203.photobucket.com/albums/bb382/RdXD/Dibujo.jpg for a directory listing.

dima (staff) · **Joined:** Thu Dec 13, 2007 8:44 am **Posts:** 609

Hello

Yes, the log file will be appreciated since this bug is reproduced from time to time!

Regards,

Dmitry

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Please check this log: http://www.upload.ee/files/1913614/StarBurn.log.html

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

Checked.

It's simply 'WRITE ERROR'.
Reasons for this may be different:
1)Bad media or media is bad for current drive.
2)Old firmware of drive.
3)Bad drive
4)Bad cable from drive.
5)Earthquake during the recording

...

But the problem is not in software.

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Erro 0x8004029E DVD_TREE_WRONG_STRUCTURE

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