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gujal
 Post subject: Starburn 13 problem with multisession
PostPosted: Fri Aug 26, 2011 10:56 pm 
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Joined: Fri Aug 26, 2011 10:48 pm
Posts: 6
I have used Starburn 12 release 10 for a while and updated to Starburn 13 recently. Since then when I try to burn Data on to DVD+R, In the burning options screen, the option "Create multisession disc" is ticked and grayed out. I do not want multisession and there is no way to untick it. It used to work correctly in the earlier version.
My OS is Win7 x64 SP1. I have attached a screen shot.
Please advise how to get that option enabled so that I can tick/untick the multisession option.

Thanks


Attachments:
starburn.gif
starburn.gif [ 31.58 KiB | Viewed 37812 times ]
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andrey(staff)
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Mon Aug 29, 2011 12:59 pm 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
Thank for report, will check it and fix ASAP.
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gujal
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Wed Oct 26, 2011 8:20 am 
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Joined: Fri Aug 26, 2011 10:48 pm
Posts: 6
Any update on this issue? Please
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andrey(staff)
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Wed Oct 26, 2011 9:07 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
gujal wrote:
Any update on this issue? Please


Yes, fixed, please download and install current version of StarBurn from our site.
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gujal
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Thu Jan 12, 2012 7:41 am 
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Joined: Fri Aug 26, 2011 10:48 pm
Posts: 6
andrey(staff) wrote:

Yes, fixed, please download and install current version of StarBurn from our site.


Where can I find this new version, Please? I have tried downloading every couple weeks for a while now and I always end up with the same version - StarBurn Version 13 (0x20110818)
So my problem is still there. Please advise
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andrey(staff)
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Thu Jan 12, 2012 8:09 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
Hello,

Please download and install StarBurn v13 from site:
http://www.starburnsoftware.com/products/starburn/download/download-starburn-free

Distributive was updated, version not changed, changed only build.
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Nifu
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Wed Feb 08, 2012 12:09 am 
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Joined: Wed Feb 08, 2012 12:03 am
Posts: 3
Hi,

The link provided in the earlier post and on the website is still downloading
the build with the locked multisession option. Please advise.
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andrey(staff)
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Wed Feb 08, 2012 8:17 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
Very strange.
Try to uninstall and then install downloaded distributive

P.S.
Today I download and install StarBurn from the site. And multisession exist.
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Nifu
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Wed Feb 08, 2012 6:04 pm 
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Joined: Wed Feb 08, 2012 12:03 am
Posts: 3
Hi andrey,

Still no luck on my system (Win 7 64-bit SP1). I re-downloaded today. Uninstalled, reinstalled and still got build 0x20110818.
I'll wait for the first upgrade to version 13 and try it again then. The previous version 12 was working fine so I have no pressing
need to upgrade. Just was looking to try any new features.

Thank you for the quick response.
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andrey(staff)
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Wed Feb 08, 2012 7:14 pm 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
Hi,

Build 0x20110818 is ok.
Please check multisession feature in "Burn Data" wizard.
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gujal
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Thu Feb 09, 2012 7:56 am 
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Joined: Fri Aug 26, 2011 10:48 pm
Posts: 6
Hi Andrey

The problem exists for me too after uninstalling and reinstalling the latest download.
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andrey(staff)
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Thu Feb 09, 2012 8:35 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
I think I understood what was going on :)

What media type do you use?
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Nifu
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Fri Feb 10, 2012 1:02 pm 
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Joined: Wed Feb 08, 2012 12:03 am
Posts: 3
I'm using DVD+R. The media ID is RITEK-F16-01 as reported by VSO Inspector.
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gujal
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Fri Feb 10, 2012 9:30 pm 
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Joined: Fri Aug 26, 2011 10:48 pm
Posts: 6
I am using Verbatim DVD+R 16x Media on a Pioneer Drive. Full details in the attached screenshots.
Also, when trying to burn DVD-Video, I always end up with a session close error with the following message
Code:
11:17:05 : Creating DVD-Video
11:17:05 : Source Video file: 'C:\tmp\DVD-Video\VIDEO_TS'
11:17:05 : Destination device: PIONEER  DVD-RW  DVR-219L
11:17:05 : Started
11:17:05 : Testing unit ready...
11:17:05 : Unit is ready!
11:17:05 : Probing supported write modes...
11:17:05 : Track-At-Once is supported!
11:17:05 : Getting BUP (Buffer Underrun Protection) support...
11:17:05 : Getting BUP succeeded!
11:17:05 : Enabling BUP (Buffer Underrun Protection)...
11:17:05 : Enabling BUP succeeded!
11:17:05 : Setting speed 16.0x (22160 KBps)...
11:17:05 : Set speed 16.0x (22160 KBps) successfully!
11:17:05 : Sending OPC (Optimum Power Calibration)...
11:17:15 : Sending OPC succeeded.
11:17:22 : Cache is Full.
11:17:22 : Burning...
11:21:43 : Closing session...
11:21:43 : Closing Session Error!
11:21:43 :
SCSI Status: 0x00, CDB Length: 10, CDB Dump: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

SCSI sense data dump:
Error Code: 0x70, Is Sense Valid: No, Segment Number: 0x00 (0)
Sense Key: 0x05, Reserved: 0x00, Incorrect Length: No
End Of Media: No, File Mark: No, Information: 0x00 0x00 0x00 0x00
Additional Sense Length: 0x0A (10)
Command Specific Information: 0x00 0x00 0x00 0x00

Additional Sense Code (ASC): 0x30, Additional Sense Code Qualifier (ASCQ): 0x06

11:21:43 : Eject


Attachments:
File comment: Drive Info
drive-info.gif
drive-info.gif [ 103.41 KiB | Viewed 36783 times ]
File comment: Media Info
media-info.gif
media-info.gif [ 65.04 KiB | Viewed 36737 times ]
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andrey(staff)
 Post subject: Re: Starburn 13 problem with multisession
PostPosted: Mon Feb 13, 2012 8:09 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
Nifu wrote:
I'm using DVD+R. The media ID is RITEK-F16-01 as reported by VSO Inspector.

You are right, it's our bug. We always do multisession for DVD+RW, DVD-RAM and for DVD+R.
For DVD+R it's mistaken. Will fix in the nearest few weeks and with few some other fixes will release new version of StarBurn.
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