#1 Burning Software

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 Post subject: CacheObject allocation error
PostPosted: Wed Apr 24, 2013 7:16 pm 
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Joined: Wed Dec 07, 2011 4:20 pm
Posts: 18


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 Post subject: Re: CacheObject allocation error
PostPosted: Wed Apr 24, 2013 7:19 pm 
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Joined: Fri Jun 18, 2004 12:03 am
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Location: British Virgin Islands
1) What StarBurn SDK version are you running?

2) Can you send full debug log to [email protected]?

Initially sounds like PC is running out of virtual memory. For a reason...


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 Post subject: Re: CacheObject allocation error
PostPosted: Wed Apr 24, 2013 10:56 pm 
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The DLL is version 12.0.0.272. I'll send a log file as soon as I can generate one.


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 Post subject: Re: CacheObject allocation error
PostPosted: Thu Apr 25, 2013 6:18 pm 
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It appears that my client no longer has the debug version of this DLL. Can you provide it?


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 Post subject: Re: CacheObject allocation error
PostPosted: Fri Apr 26, 2013 7:52 pm 
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Joined: Wed Dec 07, 2011 4:20 pm
Posts: 18
I managed to track down a debug version of the DLL and reproduce the error. Here is a log file from that batch. The error, of course, occurs at the end.


Attachments:
Starburn.zip [14.7 KiB]
Downloaded 2687 times
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 Post subject: Re: CacheObject allocation error
PostPosted: Mon Apr 29, 2013 1:48 pm 
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Joined: Thu Dec 13, 2007 8:44 am
Posts: 609
Thanx,

We are checking this issue!

Regards,

Dmitry


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 Post subject: Re: CacheObject allocation error
PostPosted: Tue May 07, 2013 10:44 pm 
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Any progress on this?


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 Post subject: Re: CacheObject allocation error
PostPosted: Mon May 13, 2013 11:34 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
Hello,

Sorry for delay, there were holidays in our country.
I analysed your log and saw that before first failure were created two device objects with default (for write) cache size. And these device objects weren't destroyed before you tried to create next one. And you used "zero" cache size for device object creation - it's default value for writing (160 MBs). Possibly you didn't have enough free memory at this moment.
Are you using "zero" value of cache parameter while you enumerating devices?


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 Post subject: Re: CacheObject allocation error
PostPosted: Mon May 13, 2013 5:52 pm 
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Joined: Wed Dec 07, 2011 4:20 pm
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I'm not sure I understand your question... There is no "cache size" when we initially enumerate the available devices. All device handles are opened with a cache size of zero, though.


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 Post subject: Re: CacheObject allocation error
PostPosted: Mon May 13, 2013 6:01 pm 
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 Post subject: Re: CacheObject allocation error
PostPosted: Mon May 13, 2013 6:11 pm 
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Okay, I'll give that a shot. I assume that when you say "enumerate", you actually mean "open the device".


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 Post subject: Re: CacheObject allocation error
PostPosted: Tue May 14, 2013 8:01 am 
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 Post subject: Re: CacheObject allocation error
PostPosted: Mon Jun 24, 2013 7:43 pm 
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It looks like that worked, thanks!


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 Post subject: Re: CacheObject allocation error
PostPosted: Tue Jun 25, 2013 8:40 am 
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Joined: Fri Jan 26, 2007 4:31 pm
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Ok :)


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 Post subject: Re: CacheObject allocation error
PostPosted: Tue Oct 01, 2013 8:04 pm 
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Joined: Wed Dec 07, 2011 4:20 pm
Posts: 18
Hello again.

Unfortunately it appears that this problem has actually not been solved. It turns out that the problem still exists, it just takes longer for it to surface now (110+ discs instead of 20+ discs). Once again it seems to be that there is a memory leak in Starburn, or perhaps in the driver for the BDR-206D.


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