Slow startup on Windows XP SP3

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Hi,

a user reported a very slow startup of my app.
Log file attached. Can this be prevented please?

Best regards,
Florian

dima (staff) · **Joined:** Thu Dec 13, 2007 8:44 am **Posts:** 609

Hello,

Seems here is problems with virtual device - 'Copystar' - 'FANTOM DVDROM' ... try to disable this device and test your app again

P.s. turn off the possible antivirus spy for the StarBurn SDK log file!

Regards,

Dmitry

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

What antivirus spy?

It is likely that it starts up more quickly if the virtual device is disabled, but "All other CD burning tools (Nero, Ashampoo, ImbBurn)" do not have this speed problem.

dima (staff) · **Joined:** Thu Dec 13, 2007 8:44 am **Posts:** 609

Hi

1) Usually .. each of antivirus apps have a spy module which test all files which have been changed

so .. as the log file is updating frequently the spy app will check this file often.

2) Ok, I will think about solution for this issue ... could you remind me about on the next week

Best Regards,

Dmitry

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

AV has been disabled.

I'll certainly remind you

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Here is another sample, StarBurnX hangs if a certain disc is inserted (either st startup or later during execution).

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Another sample, Win8 this time.

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Would you mind checking this?

dima (staff) · **Joined:** Thu Dec 13, 2007 8:44 am **Posts:** 609

Hi,

We are checking this issue,

Regards

Dmitry

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Attached is another occurrence of this issue, but on Win7. It only occurs when an audio disc is inserted before starting the application, otherwise it works fine.

anton (staff) · **Posted:** Sat Aug 16, 2014 2:39 pm

It's a special version with all traces enabled. It's surprise it just starts and actually does something. Not usable for production or re-distribution (unless asked to be installed by StarWind staff).

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Isn't this the most recent official release from your website?

alexander (staff) · **Joined:** Thu Dec 22, 2011 8:29 am **Posts:** 51

You initialized StarBurnX with debugFacilities STARBURN_DEBUG_FACILITY_FILE and debugLevel STARBURN_DEBUG_HIGH_LEVEL
We recommend to use STARBURN_DEBUG_FACILITY_FILE & STARBURN_DEBUG_LOW_LEVEL pair

flöle · **Joined:** Sun Jun 14, 2009 6:00 pm **Posts:** 542

Yes, I do this in order to provide you with the best log possible. So is that too much for you to analyse?

The issue occurs without logging enabled too (in case that wasn't obvious).

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

This issue is under consideration.

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Slow startup on Windows XP SP3

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