#1 Burning Software

It's me again, I have a new problem for burning BD-R disc, some our customer occurred burning failed, in log file, I find some failed message:

11/28 14:06:59.280 (1738) StarBurn_DumpCdvdWriteParametersPage(): WARNING! Size 50 less then 56!

11/28 14:06:59.280 (1738) Write Parameters Page Dump:
Page Code: 0x05, PSBit (Page Saveable): 0

11/28 14:06:59.280 (1738) Page Length: 50 UCHARs, Write Type: 0x02, Test Write: No, Reserved2_1: 0x00

11/28 14:06:59.280 (1738) BUP (Buffer Underrun Protection) Enabled: Yes

11/28 14:06:59.281 (1738) Track Mode: 0x04, Copy Allowed: No, FP (Is Fixed Packet): No

11/28 14:06:59.281 (1738) Next Session: 0x03, Data Block Type: 0x08, Reserved4: 0x00

11/28 14:06:59.281 (1738) Host Application Code: 0x00, Session Format: 0x00

11/28 14:06:59.281 (1738) Packet Size: 0, Audio Pause Length: 150

11/28 14:06:59.281 (1738) Media Catalog Number: 0x00000000000000000000000000000000

11/28 14:06:59.281 (1738) ISRC: 0x00000000000000000000000000000000

11/28 14:06:59.282 (1738) SubHeaderUCHAR0: 0x00, SubHeaderUCHAR1: 0x00

11/28 14:06:59.282 (1738) SubHeaderUCHAR2: 0x00, SubHeaderUCHAR3: 0x00

11/28 14:06:59.282 (1738) Vendor Specific: 0x00 0x00 0x00 0x00


11/28 14:06:59.303 (1738) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): File chain size in LBs 21994814 should be OK for free LBs 24438784

11/28 14:06:59.303 (1738) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): WARNING! Actual DVD+R DL disc capacity can be smaller then reported!

11/28 14:07:01.179 (4f74) CStarBurn_CdvdBurnerGrabber::WriteCacheThread(): Cache full event set #1

11/28 14:09:01.979 (1738) CStarBurn_ScsiTransportASPI::ExecuteCDB(): Command failed

11/28 14:09:01.980 (1738) SCSI Request Block Dump:
SRB_Status: 0x04, SRB_HaStat: 0x00, SRB_TargStat: 0x02

11/28 14:09:01.980 (1738) CDB Length: 10, CDB Dump: 0x2A 0x00 0x00 0x05 0x26 0xE0 0x00 0x00 0x20 0x00 0x00 0x00 0x00 0x00 0x00 0x00


11/28 14:09:01.980 (1738) SCSI sense data dump:
Error Code: 0x71, Is Sense Valid: No, Segment Number: 0x00 (0)

11/28 14:09:01.980 (1738) Sense Key: 0x03, Reserved: 0x00, Incorrect Length: No

11/28 14:09:01.980 (1738) End Of Media: No, File Mark: No, Information: 0x00 0x00 0x00 0x00

11/28 14:09:01.981 (1738) Additional Sense Length: 0x0A (10)

11/28 14:09:01.981 (1738) Command Specific Information: 0x00 0x00 0x00 0x00

11/28 14:09:01.981 (1738) Additional Sense Code (ASC): 0x0C, Additional Sense Code Qualifier (ASCQ): 0x00


11/28 14:09:01.981 (1738) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): Method in sequence failed

11/28 14:09:01.981 (1738) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): EXITing with failure, status 8, message 'CStarBurn_ScsiTransportASPI::ExecuteCDB(): Command failed'

11/28 14:09:01.982 (1738) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): Synchronizing cache

11/28 14:09:01.986 (1738) CStarBurn_CdvdBurnerGrabber::SynchronizeCache(): ENTERed

11/28 14:09:01.986 (1738) CStarBurn_CdvdBurnerGrabber::SynchronizeCache(): VendorID <TSSTcorp>, ProductID <BDDVDW SE-506BB >, disc type 18

11/28 14:09:03.849 (1738) CStarBurn_CdvdBurnerGrabber::SynchronizeCache(): Generic synchronization

11/28 14:09:03.949 (1738) CStarBurn_CdvdBurnerGrabber::SynchronizeCache(): EXITing with success

11/28 14:09:03.949 (1738) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): Ejecting disc

11/28 14:09:03.950 (1738) CStarBurn_CdvdBurnerGrabber::Eject(): ENTERed

11/28 14:09:05.001 (1738) CStarBurn_ScsiTransportASPI::ExecuteCDB(): Command failed

11/28 14:09:05.002 (1738) SCSI Request Block Dump:
SRB_Status: 0x04, SRB_HaStat: 0x00, SRB_TargStat: 0x02

11/28 14:09:05.002 (1738) CDB Length: 6, CDB Dump: 0x1B 0x00 0x00 0x00 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00


11/28 14:09:05.002 (1738) SCSI sense data dump:
Error Code: 0x70, Is Sense Valid: No, Segment Number: 0x00 (0)

11/28 14:09:05.002 (1738) Sense Key: 0x05, Reserved: 0x00, Incorrect Length: No

11/28 14:09:05.002 (1738) End Of Media: No, File Mark: No, Information: 0x00 0x00 0x00 0x00

11/28 14:09:05.003 (1738) Additional Sense Length: 0x0A (10)

11/28 14:09:05.003 (1738) Command Specific Information: 0x00 0x00 0x00 0x00

11/28 14:09:05.003 (1738) Additional Sense Code (ASC): 0x53, Additional Sense Code Qualifier (ASCQ): 0x02


11/28 14:09:05.003 (1738) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): Eject() failed

11/28 14:09:05.003 (1738) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): WARNING! Status 8, message 'CStarBurn_ScsiTransportASPI::ExecuteCDB(): Command failed'

11/28 14:09:05.005 (4f74) CStarBurn_CdvdBurnerGrabber::WriteCacheThread(): We're allowed to die #1

11/28 14:09:05.005 (4f74) CStarBurn_CdvdBurnerGrabber::WriteCacheThread(): We're allowed to die #2

11/28 14:09:05.005 (4f74) CStarBurn_CdvdBurnerGrabber::WriteCacheThread(): Set cache thread dead event

11/28 14:09:05.045 (1738) CStarBurn_CdvdBurnerGrabber::Release(): ENTERed

11/28 14:09:05.094 (1738) CStarBurn_CdvdBurnerGrabber::Release(): EXITing with success

It's just write error.

A possible cause of the problem:
- Bad media
- Optical drive needs firmware update
- Incompatible media vendor and optical drive (sometimes it happens)

ok, thank you, i will let the user know the reason and let him retry with a new disc.

Ok!