#1 Burning Software

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SDK user
 Post subject: Error occurred.
PostPosted: Tue May 31, 2005 12:29 pm 
Hi,

We made appication with StarBurn SDK.
And in case of error, application had record log.

Some users sent log file as follows:

Quote:
successed : Check device
successed : StarBurn_CdvdBurnerGrabber_Create()
successed : StarBurn_CdvdBurnerGrabber_ProbeSupportedWriteModes()
successed : Check to support TAO mode
successed : StarBurn_CdvdBurnerGrabber_TestUnitReady()
successed : StarBurn_CdvdBurnerGrabber_GetBUP()
successed : StarBurn_CdvdBurnerGrabber_SetBUP()
successed : StarBurn_CdvdBurnerGrabber_GetSpeeds()
successed : StarBurn_CdvdBurnerGrabber_GetTrackInformation()
successed : StarBurn_CdvdBurnerGrabber_GetDiscInformation()
successed : StarBurn_CdvdBurnerGrabber_SetCDTextItem()
failed : StarBurn_CdvdBurnerGrabber_TrackAtOnceFromFile()
CStarBurn_ScsiTransportASPI::ExecuteCDB(): Command failed


I'd like to want to know why this error occurred.

Regards.
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anton (staff)
 Post subject: Re: Error occurred.
PostPosted: Tue May 31, 2005 8:13 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Data you've provided is senseless. You need to issue us with debug output logs (see the forum how to catch them - was discussed millions of times and I would not tell it over and over again). Then we'll be able to tell what you've did wrong.

SDK user wrote:
Hi,

We made appication with StarBurn SDK.
And in case of error, application had record log.

Some users sent log file as follows:

Quote:
successed : Check device
successed : StarBurn_CdvdBurnerGrabber_Create()
successed : StarBurn_CdvdBurnerGrabber_ProbeSupportedWriteModes()
successed : Check to support TAO mode
successed : StarBurn_CdvdBurnerGrabber_TestUnitReady()
successed : StarBurn_CdvdBurnerGrabber_GetBUP()
successed : StarBurn_CdvdBurnerGrabber_SetBUP()
successed : StarBurn_CdvdBurnerGrabber_GetSpeeds()
successed : StarBurn_CdvdBurnerGrabber_GetTrackInformation()
successed : StarBurn_CdvdBurnerGrabber_GetDiscInformation()
successed : StarBurn_CdvdBurnerGrabber_SetCDTextItem()
failed : StarBurn_CdvdBurnerGrabber_TrackAtOnceFromFile()
CStarBurn_ScsiTransportASPI::ExecuteCDB(): Command failed


I'd like to want to know why this error occurred.

Regards.
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 Profile  
 
SDK User
 Post subject:
PostPosted: Wed Jun 01, 2005 12:33 am 
Ah, I understood.
I showed meaningless log. :oops:

After I gather new logs from user, I will come back.

Regards.
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anton (staff)
 Post subject:
PostPosted: Wed Jun 01, 2005 12:44 am 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Yes of course! Waiting for you coming back :)

SDK User wrote:
Ah, I understood.
I showed meaningless log. :oops:

After I gather new logs from user, I will come back.

Regards.
Top
 Profile  
 
SDK User
 Post subject:
PostPosted: Wed Jun 01, 2005 12:20 pm 
I'm sorry.
I registered StarBurn.reg in /reg folder, but log file is NOT made. :roll:

Of course, the contents of register is as follows:
Quote:
[HKEY_LOCAL_MACHINE\Software\Rocket Division Software\StarBurn]
"DebugFacility"=dword:00000001
"DebugFileName"="C:\\StarBurn.log"


I already checked to make it sure whether register is good written, with regedit.
I can't understand this situation.
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anton (staff)
 Post subject:
PostPosted: Wed Jun 01, 2005 2:29 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Change DebugFacility"=dword:00000001 to 00000003, apply the registry and make sure you run binaries from DEBUG directory (not RELEASE).

SDK User wrote:
I'm sorry.
I registered StarBurn.reg in /reg folder, but log file is NOT made. :roll:

Of course, the contents of register is as follows:
Quote:
[HKEY_LOCAL_MACHINE\Software\Rocket Division Software\StarBurn]
"DebugFacility"=dword:00000001
"DebugFileName"="C:\\StarBurn.log"


I already checked to make it sure whether register is good written, with regedit.
I can't understand this situation.
Top
 Profile  
 
SDK User
 Post subject:
PostPosted: Wed Jun 01, 2005 3:43 pm 
Thank you so much.

While I'm working on, I would use some SDKs.
Generally speaking, many company used to reply slowly.

But, in case of your company(and staff), I'm impressed by quick response and kindness.

Regards.
Top
  
 
anton (staff)
 Post subject:
PostPosted: Wed Jun 01, 2005 7:55 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Larger company (or particular division) is - slower wheels are rotating inside it. It's a law :) We're comparably small and thus mobile. However it's also passes quite a time before we're releasing fixes to particular problems found and code user's feature requests...

SDK User wrote:
Thank you so much.

While I'm working on, I would use some SDKs.
Generally speaking, many company used to reply slowly.

But, in case of your company(and staff), I'm impressed by quick response and kindness.

Regards.
Top
 Profile  
 
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