#1 Burning Software

Hi,

I'm using a licensed version of StarBurn SDK 6.6.30 build 20060630.

I have a problem where a Limited User on XP runs our app and the call to StarBurn_CdvdBurnerGrabber_CreateEx() returns "5" - access denied on a HL-DT-ST CDRW/DVD GCC4482 drive.

The same code returns success for an Admin account.

On the Limited User account I can use Windows Explorer to burn a file to the same drive.

I assume XP is deciding not to let the StarBurn code access the drive, but I don't understand why. Is this a known problem? Is it corrected in a newer version? Or, is there something in my code that I could change to overcome it? Our interface code is almost identical to the FindDeviceEx sample. As I write this I haven't tested FindDeviceEx sample yet, but I will when I finish this post. I'll follow up with the results.

I've now run Dynamic FindDeviceEx from the samples on a Limited User account. The machine I'm testing on has two optical drives, a CD and a DVDRW. for the CD device FindDeviceEx() reports the "5" error but then it crashes attempting to characterize the the DVDRW.

Here is a good run of FindDeviceEx on the same machine when run on an Admin account: NOTE - I had a CD-R in the drive at the time of the test so the DVD write tests returned "no".

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Program Files\Rocket Division Software\StarBurn SDK\Bin\Samples\Console\C\Dyn
amic\Release>finddeviceex

FindDeviceEx:main(): ENTERed for 1 argument(s)

FindDeviceEx:main(): Probing all CD/DVD devices in the system...

FindDeviceEx:FindDeviceEx_QueryDevice(): Probing device name 'D:' for CD/DVD dev
ice... OK!
FindDeviceEx:FindDeviceEx_QueryDevice(): Found CD/DVD device 'LITE-ON ' 'CD-ROM
LTN-4891S' 'NDS3'
FindDeviceEx:FindDeviceEx_QueryDevice(): With 98304 UCHAR(s) of cache
FindDeviceEx:FindDeviceEx_QueryDevice(): Reads: CD-R: Yes, CD-RW: Yes, DVD-ROM:
No, DVD-R: No, DVD-RAM: No
FindDeviceEx:FindDeviceEx_QueryDevice(): Writes: Test mode: No, CD-R: No, CD-RW:
No, DVD-R: No, DVD-RAM: No
FindDeviceEx:FindDeviceEx_QueryDevice(): Reads: DVD+RW: No, DVD+R: No, DVD+R DL:
No, Writes: DVD+RW: No, DVD+R: No, DVD+R DL: No

FindDeviceEx:FindDeviceEx_QueryDevice(): Press any key to continue...

FindDeviceEx:FindDeviceEx_QueryDevice(): Probing device name 'E:' for CD/DVD dev
ice... OK!
FindDeviceEx:FindDeviceEx_QueryDevice(): Found CD/DVD device 'HL-DT-ST' 'CDRW/DV
D GCC4482' 'E107'
FindDeviceEx:FindDeviceEx_QueryDevice(): With 1572864 UCHAR(s) of cache
FindDeviceEx:FindDeviceEx_QueryDevice(): Reads: CD-R: Yes, CD-RW: Yes, DVD-ROM:
Yes, DVD-R: Yes, DVD-RAM: No
FindDeviceEx:FindDeviceEx_QueryDevice(): Writes: Test mode: Yes, CD-R: Yes, CD-R
W: Yes, DVD-R: No, DVD-RAM: No
FindDeviceEx:FindDeviceEx_QueryDevice(): Reads: DVD+RW: Yes, DVD+R: Yes, DVD+R D
L: Yes, Writes: DVD+RW: No, DVD+R: No, DVD+R DL: No

1) Read the FAQ about what to do if you don't have Admin rights. There are TWO ways to proceed.

2) Upgrade to 7.2.20. We don't support any versions earlier then the one we publish on the site as the "current" one.