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anton (staff)
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PostPosted: Tue Nov 27, 2007 9:17 pm 
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The rebuild is fast, but modify-send-rebuild-send-try-... sequence is slow... OK, I'll try to do everything myself for now.

Dan203 wrote:
To be honest it would be easier for me to rebuild with the static lib every time then it would be to modify the project to use the DLL instead. So if you have something you want me to try just send over the static lib and I'll rebuild. I have a fast quad core machine, so a rebuild takes less then a minute.

Dan
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Dan203
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PostPosted: Wed Nov 28, 2007 6:52 pm 
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If it's easier to send a DLL then do that. I'll make it work. I just need to get it fixed as soon as possible as I've got customers complaining about it.

Dan
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anton (staff)
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PostPosted: Wed Nov 28, 2007 7:34 pm 
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Let me play a little bit with the content you've sent and AuthoringWare sample stuff. I'll try avoid your assistance as much as I can... Thank you very much for the cooperation!

P.S. I'd like to have complete list of the "problem" customers with their hardware etc. Thanks!

Dan203 wrote:
If it's easier to send a DLL then do that. I'll make it work. I just need to get it fixed as soon as possible as I've got customers complaining about it.

Dan
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Dan203
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PostPosted: Thu Nov 29, 2007 9:16 pm 
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The main complaints I get are...

1) The DVD doesn't work in a standalone player. (I assume this has to do with the problem in this thread)

2) The DVD doesn't finish burning. (for this I added code to close the disk even when TrackAtOnceFromTree returns an error, so the disk is still usable, but in some cases the content is not all there so it's not really a useful feature)

#1 is obviously the biggest problem, especially when customers say that the same files can be burned via Nero and work OK.

#2 I usually chalk up to bad media or out of date firmware, but again some customers can burn the same disk in Nero just fine. Is there a setting in StarBurn somewhere to set the number of times the SDK tries to write to the disk before giving up? Perhaps that would help alleviate this issue.

Dan
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anton (staff)
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PostPosted: Fri Nov 30, 2007 9:14 am 
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Device models for all of the cases if you please.

We've added SPTD layer to bypass "alien" software packages installed on the same machine (Roxio, Nero, Sonic etc). So you may switch to the SPTD instead of the SPTI to have process more reliable. You can do it right now. Also version 9 will have DVD burning engine re-worked (64KB packets instead of the 32KB ones we use now). Both things should improve the situation.

Dan203 wrote:
The main complaints I get are...

1) The DVD doesn't work in a standalone player. (I assume this has to do with the problem in this thread)

2) The DVD doesn't finish burning. (for this I added code to close the disk even when TrackAtOnceFromTree returns an error, so the disk is still usable, but in some cases the content is not all there so it's not really a useful feature)

#1 is obviously the biggest problem, especially when customers say that the same files can be burned via Nero and work OK.

#2 I usually chalk up to bad media or out of date firmware, but again some customers can burn the same disk in Nero just fine. Is there a setting in StarBurn somewhere to set the number of times the SDK tries to write to the disk before giving up? Perhaps that would help alleviate this issue.

Dan
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Dan203
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PostPosted: Fri Nov 30, 2007 7:58 pm 
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I'll see if I can get the drive info from a couple of my users and let you know.

I'll look into using SPTD instead of SPTI. Does it require an extra installation on the users end? Like a driver or DLL?

Any estimate as to when "version 9" will be available?

Dan
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anton (staff)
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PostPosted: Fri Nov 30, 2007 8:41 pm 
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1) Thank you!

2) Yes. SPTD layer is shipped with the SDK. It's redistributable (and licensed from Duplex Secure, Alcohol 120% and Daemon Tools are also licensing from them).

3) Had to be released long time ago (October). Delayed b/c of the new OCX wrapper and UDF.

Dan203 wrote:
I'll see if I can get the drive info from a couple of my users and let you know.

I'll look into using SPTD instead of SPTI. Does it require an extra installation on the users end? Like a driver or DLL?

Any estimate as to when "version 9" will be available?

Dan
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Dan203
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PostPosted: Fri Nov 30, 2007 10:09 pm 
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anton (staff) wrote:
3) Had to be released long time ago (October). Delayed b/c of the new OCX wrapper and UDF.


Huh? The latest version on the download site is 7.2.2 released in April. Where do I get the new version?

Dan
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anton (staff)
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PostPosted: Fri Nov 30, 2007 10:15 pm 
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Dan, *had* to be released :) But we've missed the dead end in the best traditions :(

Dan203 wrote:
anton (staff) wrote:
3) Had to be released long time ago (October). Delayed b/c of the new OCX wrapper and UDF.


Huh? The latest version on the download site is 7.2.2 released in April. Where do I get the new version?

Dan
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Dan203
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PostPosted: Fri Nov 30, 2007 10:29 pm 
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Ahhh... OK got it. Well here's hoping it gets released soon. :)

Dan
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Dan203
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PostPosted: Fri Nov 30, 2007 11:32 pm 
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I'm trying to play with the SPTD and it's not working. Here is my code...

Code:
            PVOID pCdvdBurnerGrabber = NULL;

            LPWSTR lpszW = new WCHAR[255];
            LPTSTR lpStr = sDrive.GetBuffer(sDrive.GetLength());
            int nLen = MultiByteToWideChar(CP_ACP, 0, lpStr, -1, NULL, NULL);
            MultiByteToWideChar(CP_ACP, 0, lpStr, -1, lpszW, nLen);

            ExceptionNumber =
               StarBurn_CdvdBurnerGrabber_CreateExEx(
                  &pCdvdBurnerGrabber,
                  ExceptionText.GetBuffer(1024),
                  sizeof(ExceptionText),
                  &SystemError,
                  &FailureInformation,
                  (PCALLBACK) (BurnCallback),
                  NULL,
                  lpszW,
                  FALSE, // Tried setting this to both TRUE and FALSE
                  0
               );

            delete[] lpszW;


When I run it I get a System error 5. I made sure the STPD distributable was installed on my PC and I made sure that sptduser.lib was in my link list. I also verified via the debugger that the multibyte to unicode conversion was working properly (even tried replacing the variable with a static L"H:" to make sure that wasn't it) bu it keeps failing.

Here is the debug output...

Code:
CStarBurn_ScsiTransportSPTD::CStarBurn_ScsiTransportSPTD(): EXITing with failure, status 5, message 'CStarBurn_ScsiTransportSPTD::CStarBurn_ScsiTransportSPTD(): SptdUserGetPlatformInfo( 0x00000000, 0x0013D6A4, 0x0013D68C, 0x00000000 ) failed, status 5 ( 0x5 )'


Any ideas?

Dan
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Dan203
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PostPosted: Fri Nov 30, 2007 11:41 pm 
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OK I found your FindDeviceExEx.exe example and it appears to be a problem with static linking. Because if I run the static version I get the same error I was getting in my program. However if I run the dynamic version it works correctly.

Dan
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anton (staff)
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PostPosted: Sat Dec 01, 2007 2:20 pm 
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I hope so as well...

Dan203 wrote:
Ahhh... OK got it. Well here's hoping it gets released soon. :)

Dan
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anton (staff)
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PostPosted: Sat Dec 01, 2007 6:27 pm 
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Dan,

To use SPTD your application executable must be digitally signed. That's why only StarBurn.DLL is signed out-of-box. If the module is not signed SPTD layer will refuse to accept requests with "error access denied" (5), what we see in your case... I've fixed the docs to reference this and also had removed FindDeviceExEx from static linking sequence. Thanks a lot for pointing and sorry for the confusion :(

Anton

Dan203 wrote:
OK I found your FindDeviceExEx.exe example and it appears to be a problem with static linking. Because if I run the static version I get the same error I was getting in my program. However if I run the dynamic version it works correctly.

Dan
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Dan203
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PostPosted: Sat Dec 01, 2007 8:43 pm 
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OK I ended up converting my program over to use the DLL, at least in debug mode, so I could test this. Unfortunately I ran into another issue. The CreateExEx function is looking for a device name such as "CdRom0" while CreateEx is looking for a drive letter. Why doesn't CreateExEx accept drive letters like CreateEx? Is there anything I can do to easily grab the device name from StarBurn if all I have is the drive letter? My program is setup in such a way that it only passes the burn function the drive letter, and it would take a major rework to change over to passing it a device name.

Edit: Never mind I just added a loop like this...
Code:
// Find matching device
            CString sDriveName;
            for (int i=0; i<32; i++)
            {
               CString driveLetter;
               sDriveName.Format("CdRom%i", i);
               ExceptionNumber =
                  StarBurn_GetDeviceLetter(
                     sDriveName.GetBuffer(7),
                     driveLetter.GetBuffer(2),
                     &SystemError
                     );
               sDriveName.ReleaseBuffer();
               driveLetter.ReleaseBuffer();
               if (ExceptionNumber == EN_SUCCESS)
               {
                  if (driveLetter.Left(1).CompareNoCase(sDrive.Left(1)) == 0)
                     break;
               }
            }

To figure out the matching "CdRom0" type device name

Dan


Last edited by Dan203 on Sat Dec 01, 2007 9:06 pm, edited 1 time in total.

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