SDK can't see the burner PHILIPS DVD8631

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

SDK AudioBurner sample doesn't see this device.
Everything is fine on other pcs with different burners.

Device Type: DVD/CD-Rom
Vendor ID: PHILIPS
Product ID: DVD8631
Product Rev: 2X16
Vendor Info: DM100510009090

aaron (staff) · **Posted:** Tue Mar 18, 2008 10:31 am

Please issue us with the StarBurn log. No log = no help. Sorry...

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

The problem is that it doesn't even detect the drive as CD Burner, it doesn't appear in select drive dialog, though it is a cd burner.

Log file looks like this (2 lines):

StarBurn CD/DVD/Blu-Ray/HD-DVD Burning, Grabbing and Mastering Toolkit for Windows 95/98/Me/NT/2000/XP/2003/Vista/Longhorn Version 7.2.20 ( 0x20070220 )
Copyright (c) Rocket Division Software 2001-2006. All rights reserved.

anton (staff) · **Posted:** Mon Mar 24, 2008 7:45 am

The problem is what you've provided is a log of the RELEASE version rather then DEBUG we've need from you. Take a look at the FAQ, check how to generate correct debug log and send it to us. B/c w/o the log it's not clear what problem you have - lack of rights, improper device properties check etc etc etc.

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

Here is starburn log.

http://nkcomp.com/mcs/starburn.log (1mb)

anton (staff) · **Posted:** Wed Mar 26, 2008 10:21 am

Burner has inserted "closed" CD so it cannot burn to it. For some reason with closed CD inserted it also reports bogus data as supported write modes so StarBurn thinks it's a READER. Please insert blank CD-R or CD-RW and try again. Thanks!

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

here are starburn logs with inserted empty CD.
http://nkcomp.com/mcs/starburn2.log

aaron (staff) · **Posted:** Wed Mar 26, 2008 8:38 pm

The drive does not understand the media inserted. Can you burn to the same blank CD with the other burning application you probably have?

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

We were making a slight error the media was in the non burner drive, however placing the media in the correct drive makes no difference.

We have just been able to burn to the CD with windows native burner.

http://nkcomp.com/mcs/starburn3.log

anton (staff) · **Posted:** Thu Mar 27, 2008 10:26 am

Erase the log and use some of the console samples from the StarBurn to generate one. For now it is 1) oversized 2) has huge random calls and media inserted and ejected. I cannot understand what\s up...

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

Here is a little shorter log. Not from console app though (from SDK AudioBurner). Without eject/insert.
BTW the stuff is running on Vista.

http://nkcomp.com/mcs/starburn4.log

anton (staff) · **Posted:** Fri Mar 28, 2008 7:08 am

OK, getting closer

If I'm correct you've launched application and inserted blank CD later (not before the app was started). Is this correct?

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

Actually the problem is not on my machine. I'm just reposting logs.

Also the problem is before insert/eject, it just doesn't show burner in burners list. I guess it should show burner and mark that there is no media or whatever.

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

The CD was inserted before the application was launched.

nazar · **Joined:** Fri Jan 11, 2008 1:49 pm **Posts:** 19

Btw, there are two cd roms on the machine, one is simple reader, second is burner.

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SDK can't see the burner PHILIPS DVD8631

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