#1 Burning Software

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 Post subject: SDK can't see the burner PHILIPS DVD8631
PostPosted: Tue Mar 18, 2008 7:45 am 
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SDK AudioBurner sample doesn't see this device.
Everything is fine on other pcs with different burners.

Device Type: DVD/CD-Rom
Vendor ID: PHILIPS
Product ID: DVD8631
Product Rev: 2X16
Vendor Info: DM100510009090


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 Post subject:
PostPosted: Tue Mar 18, 2008 10:31 am 
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Location: BVI
Please issue us with the StarBurn log. No log = no help. Sorry...


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 Post subject:
PostPosted: Mon Mar 24, 2008 6:42 am 
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The problem is that it doesn't even detect the drive as CD Burner, it doesn't appear in select drive dialog, though it is a cd burner.

Log file looks like this (2 lines):

StarBurn CD/DVD/Blu-Ray/HD-DVD Burning, Grabbing and Mastering Toolkit for Windows 95/98/Me/NT/2000/XP/2003/Vista/Longhorn Version 7.2.20 ( 0x20070220 )
Copyright (c) Rocket Division Software 2001-2006. All rights reserved.


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 Post subject:
PostPosted: Mon Mar 24, 2008 7:45 am 
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The problem is what you've provided is a log of the RELEASE version rather then DEBUG we've need from you. Take a look at the FAQ, check how to generate correct debug log and send it to us. B/c w/o the log it's not clear what problem you have - lack of rights, improper device properties check etc etc etc.


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 Post subject:
PostPosted: Tue Mar 25, 2008 7:39 pm 
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Here is starburn log.

http://nkcomp.com/mcs/starburn.log (1mb)


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 Post subject:
PostPosted: Wed Mar 26, 2008 10:21 am 
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Burner has inserted "closed" CD so it cannot burn to it. For some reason with closed CD inserted it also reports bogus data as supported write modes so StarBurn thinks it's a READER. Please insert blank CD-R or CD-RW and try again. Thanks!


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 Post subject: logs with CD-R inside
PostPosted: Wed Mar 26, 2008 7:16 pm 
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here are starburn logs with inserted empty CD.
http://nkcomp.com/mcs/starburn2.log


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 Post subject:
PostPosted: Wed Mar 26, 2008 8:38 pm 
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The drive does not understand the media inserted. Can you burn to the same blank CD with the other burning application you probably have?


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 Post subject:
PostPosted: Thu Mar 27, 2008 8:29 am 
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We were making a slight error the media was in the non burner drive, however placing the media in the correct drive makes no difference.

We have just been able to burn to the CD with windows native burner.

http://nkcomp.com/mcs/starburn3.log


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 Post subject:
PostPosted: Thu Mar 27, 2008 10:26 am 
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Erase the log and use some of the console samples from the StarBurn to generate one. For now it is 1) oversized 2) has huge random calls and media inserted and ejected. I cannot understand what\s up...


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 Post subject:
PostPosted: Fri Mar 28, 2008 4:26 am 
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Here is a little shorter log. Not from console app though (from SDK AudioBurner). Without eject/insert.
BTW the stuff is running on Vista.

http://nkcomp.com/mcs/starburn4.log


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 Post subject:
PostPosted: Fri Mar 28, 2008 7:08 am 
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OK, getting closer :) If I'm correct you've launched application and inserted blank CD later (not before the app was started). Is this correct?


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 Post subject:
PostPosted: Fri Mar 28, 2008 8:38 am 
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Actually the problem is not on my machine. I'm just reposting logs.

Also the problem is before insert/eject, it just doesn't show burner in burners list. I guess it should show burner and mark that there is no media or whatever.


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 Post subject:
PostPosted: Fri Mar 28, 2008 8:39 am 
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The CD was inserted before the application was launched.


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 Post subject:
PostPosted: Fri Mar 28, 2008 9:44 am 
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Btw, there are two cd roms on the machine, one is simple reader, second is burner.


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