Audio-CD Burn error - exception 8

Stojo303 · **Joined:** Sat Sep 15, 2007 3:54 pm **Posts:** 65

Hello,

A user of my application has reported a problem when burning WAV files using StarBurn to a Audio CD.
I have attached a small log (not the full StarBurn log) below, where the last line identified the error:

StarBurn_CdvdBurnerGrabber_DiscAtOncePQFromFile() failed, exception 8, status 0, text "CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed

If neccesary, I can try to generate a full log for further analysing, but hopefully this helps enough?

Code:

45:46 160 MBs of cache will be used during burn process
45:46 Testing unit ready
45:46 Track-At-Once: Yes, Session-At-Once: Yes, Disc-At-Once PQ: Yes, Disc-At-Once raw P-W: Yes
45:46 Getting BUP (Buffer Underrun Protection) support
45:46 BUP (Buffer Underrun Protection) Enabled: No, Supported: Yes
45:46 Enabling BUP (Buffer Underrun Protection)
45:46 Setting CD/DVD speeds
45:47 Getting current CD/DVD speeds
45:47 Current read speed 8467 KBps (8467 maximum)
45:47 Current write speed 706 KBps (8468 maximum)
45:47 Getting track information
45:47 Track Blank: Yes, NWA valid: Yes, free LBs 359847, track Â¹ 1
45:47 Getting disc information
45:47 Disc erasable: No, Disc status: 0x 0, Last session status: 0x 0, Disc type: 2
45:47 Sending OPC (Optimum Power Calibration)
45:47 Burning mode: Disc-At-Once PQ (from file)
45:47 Burning started
45:50 StarBurn_CdvdBurnerGrabber_DiscAtOncePQFromFile() failed, exception 8, status 0, text "CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed"

Thanks in advance,
Mikael

anton (staff) · **Posted:** Thu May 29, 2008 8:06 am

This is not a log, this is console output and it tells NOTHING

I can only guess you've used old DAO PQ mode unsupported on the most of the hardware. To be 100% sure we need complete StarBurn log.

Stojo303 · **Joined:** Sat Sep 15, 2007 3:54 pm **Posts:** 65

No problems

I will contact the user and tell him to enable logging.

Where should I send the logs? (Starburn.log and StarWave.log)

Thanks,
Mikael

anton (staff) · **Posted:** Thu May 29, 2008 7:33 pm

Good

Please use support@rocketdivision.com (alias redirected to the whole team). We need only StarBurn.log, no need in StarWave.log for now...

Thanks!

Stojo303 wrote:

No problems

I will contact the user and tell him to enable logging.

Where should I send the logs? (Starburn.log and StarWave.log)

Thanks,
Mikael

Stojo303 · **Joined:** Sat Sep 15, 2007 3:54 pm **Posts:** 65

Perfect, log send via email.

Thanks in advance!

Regards,
Mikael

anton (staff) · **Posted:** Thu May 29, 2008 8:35 pm

Analyzed the logâ€¦

This drive does not seem to like DAO PQ mode. It really reports it can do but actually it does notâ€¦ Three ways to go:

1) Try updating driveâ€™s firmware.
2) Switch to DAO96 mode (actually if both DAO96 and 16 are supported use DAO96). Or SAO if both fail.
3) Weâ€™ll be getting this unit next week to see if itâ€™s really WE who have the code screwed up (donâ€™t think soâ€¦)

1) And 2) could be done immediately ï

Stojo303 · **Joined:** Sat Sep 15, 2007 3:54 pm **Posts:** 65

[quote]1) And 2) could be done immediately ï

anton (staff) · **Posted:** Fri May 30, 2008 7:02 pm

Drive firmware should be updated w/o any actions performed by you.

For DAO modes selection you obviously need to modify your code

[quote="Stojo303"][quote]1) And 2) could be done immediately ï

Stojo303 · **Joined:** Sat Sep 15, 2007 3:54 pm **Posts:** 65

Quote:

For DAO modes selection you obviously need to modify your code Smile

Yes, of course, but how can I change between DAO16 and DAO96?
I searched through all the supplies .PAS files for constants of these modes but found nothing.

I'm using Delphi 2007.

Thanks,
Mikael

anton (staff) · **Posted:** Sat May 31, 2008 10:09 pm

DiscAtOncePQXxx Vs. DiscAtOnceRawPWXxx

Stojo303 wrote:

Quote:

For DAO modes selection you obviously need to modify your code Smile

Yes, of course, but how can I change between DAO16 and DAO96?
I searched through all the supplies .PAS files for constants of these modes but found nothing.

I'm using Delphi 2007.

Thanks,
Mikael

Stojo303 · **Joined:** Sat Sep 15, 2007 3:54 pm **Posts:** 65

Thanks for your reply Anton.

Just one more question, if I have understood correct, DiscAtOnceRawPW is equal to DAO96 and should be prefered?

If so, I can tell my user to simply select this mode (without the need of performing a full modified build) and test again.

Thanks in advance,
Mikael

Stojo303 · **Joined:** Sat Sep 15, 2007 3:54 pm **Posts:** 65

New logfile for "Disc-at-once Raw P-W s send to your support.
The user still got a error, but this time with another exception number.

Please let me know if I should instruct the user to perform some other tests.

Thanks,
Mikael

aaron (staff) · **Posted:** Sun Jun 01, 2008 7:59 pm

What your user is trying to burn is not valid CD quality WAV file.

Stojo303 · **Joined:** Sat Sep 15, 2007 3:54 pm **Posts:** 65

Thanks Aaron,

Was that the initial problem (exception

also or did it only applied to the last log (exception 2)?

Should I tell my user to do the exact same test as in the 1st case, but using Disc-At-Once Raw P-W instead of PQ?

As it seems to be, his burner supports both DAO Raw P-W and DAO P-Q, but when P-Q is selected it won't work (exception

.
I found that a bit hard to explain for me to him, because his drive supports both modes but at the moment NONE seems to work.

Regards,
Mikael

aaron (staff) · **Posted:** Mon Jun 02, 2008 8:40 am

No. Initial issue was b/c drive refused to burn in DAO16, now your user did not even start to burn anything, content was rejected.

Stojo303 wrote:

Thanks Aaron,

Was that the initial problem (exception

also or did it only applied to the last log (exception 2)?

Should I tell my user to do the exact same test as in the 1st case, but using Disc-At-Once Raw P-W instead of PQ?

As it seems to be, his burner supports both DAO Raw P-W and DAO P-Q, but when P-Q is selected it won't work (exception

.
I found that a bit hard to explain for me to him, because his drive supports both modes but at the moment NONE seems to work.

Regards,
Mikael

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Audio-CD Burn error - exception 8

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