#1 Burning Software

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 Post subject: does not burn at 16x
PostPosted: Mon Sep 22, 2008 7:36 am 
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Joined: Mon Sep 22, 2008 7:16 am
Posts: 2
Hi,

I was testing your nice software.
I putted in a philips 16x speed dvd.
But it it refused to burn faster than 8x.
Also i could not choose an other speed.
Both my philips drive and the disc are capable of doing 16x speed.
And normally it does burn at this speed.

Do you have any idea why it does not burn at 16x speed?

Thanks very much.


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 Post subject: Re: does not burn at 16x
PostPosted: Mon Sep 22, 2008 10:23 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
iqualjo wrote:
Hi,

I was testing your nice software.
I putted in a philips 16x speed dvd.
But it it refused to burn faster than 8x.
Also i could not choose an other speed.
Both my philips drive and the disc are capable of doing 16x speed.
And normally it does burn at this speed.

Do you have any idea why it does not burn at 16x speed?

Thanks very much.


Hello,

Please do next steps:

1)Delete all files in StarBurn log folder:
Path example:
"C:\Program Files\Rocket Division Software\StarBurn\Wizards\Logs"
2)Reproduce your error.
3)Send to me all new files form StarBurn log folder:
"C:\Program Files\Rocket Division Software\StarBurn\Wizards\Logs"

Thank you for your cooperation.


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 Post subject:
PostPosted: Mon Sep 22, 2008 12:22 pm 
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Joined: Mon Sep 22, 2008 7:16 am
Posts: 2
Ok Andrey,

I hope i have time today or tommorow.
Then i test it again and send you the logs.

I'll let you know.


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 Post subject:
PostPosted: Mon Sep 22, 2008 12:41 pm 
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Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Sure! Thank you!


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