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chimpgrrl
 Post subject: starburn: Files can't be added
PostPosted: Mon Sep 15, 2008 12:19 am 
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Joined: Mon Sep 15, 2008 12:18 am
Posts: 3
I'm burning a data cd through the wizard and lots of my files return the following error. I can't figure out why..

File with name "XYXZ" Can't be added!

can you enlighten me? thanks.
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andrey(staff)
 Post subject: Re: starburn: Files can't be added
PostPosted: Mon Sep 15, 2008 12:23 pm 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
chimpgrrl wrote:
I'm burning a data cd through the wizard and lots of my files return the following error. I can't figure out why..

File with name "XYXZ" Can't be added!

can you enlighten me? thanks.


Please write full file name(file name with full path) which produce this error.
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chimpgrrl
 Post subject: can't add files - error message
PostPosted: Mon Sep 15, 2008 12:55 pm 
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Joined: Mon Sep 15, 2008 12:18 am
Posts: 3
The error screenshot is shown below. I've checked permissions on the files, and tried setting it up with both formats (joliet or the other).

http://abacusdesign.net/~skc/abacus/starburn.gif
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andrey(staff)
 Post subject: Re: can't add files - error message
PostPosted: Tue Sep 16, 2008 8:09 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
chimpgrrl wrote:
The error screenshot is shown below. I've checked permissions on the files, and tried setting it up with both formats (joliet or the other).

http://abacusdesign.net/~skc/abacus/starburn.gif


Please do next steps:

1)Delete all files in StarBurn log folder:
Path example:
"C:\Program Files\Rocket Division Software\StarBurn\Wizards\Logs"
2)Reproduce your error.
3)Send to me all new files form StarBurn log folder:
"C:\Program Files\Rocket Division Software\StarBurn\Wizards\Logs"

Thank you for your cooperation.
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chimpgrrl
 Post subject: Log files
PostPosted: Tue Sep 16, 2008 11:43 am 
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Joined: Mon Sep 15, 2008 12:18 am
Posts: 3
*********GUI LOG ****************

== Truncated log removed by Anton ==
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aaron (staff)
 Post subject:
PostPosted: Tue Sep 16, 2008 9:48 pm 
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Joined: Fri Jan 11, 2008 6:13 am
Posts: 200
Location: BVI
Very nice. But please zip the file and send it to support@rocketdivision.com as forum software truncates it after 64KB. Thank you very much for understanding!

viewtopic.php?t=740
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m110s
 Post subject:
PostPosted: Tue Nov 11, 2008 5:48 pm 
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Joined: Tue Nov 11, 2008 5:42 pm
Posts: 6
aaron (staff) wrote:
Very nice. But please zip the file and send it to support@rocketdivision.com as forum software truncates it after 64KB. Thank you very much for understanding!

viewtopic.php?t=740

Any news?
I also found this bug. Do you want my log?
I really like Starburn and I hope you'll fix that bug.
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anton (staff)
 Post subject:
PostPosted: Tue Nov 11, 2008 7:34 pm 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
No, we did not get anything from user. Yes, please follow with the log. Thanks!


m110s wrote:
aaron (staff) wrote:
Very nice. But please zip the file and send it to support@rocketdivision.com as forum software truncates it after 64KB. Thank you very much for understanding!

viewtopic.php?t=740

Any news?
I also found this bug. Do you want my log?
I really like Starburn and I hope you'll fix that bug.
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m110s
 Post subject:
PostPosted: Tue Nov 11, 2008 11:43 pm 
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Joined: Tue Nov 11, 2008 5:42 pm
Posts: 6
anton (staff) wrote:
No, we did not get anything from user. Yes, please follow with the log. Thanks!

OK. I sent log.
Do you need more information?
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anton (staff)
 Post subject:
PostPosted: Wed Nov 12, 2008 8:58 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
No, thanks, got everything required so far!

m110s wrote:
anton (staff) wrote:
No, we did not get anything from user. Yes, please follow with the log. Thanks!

OK. I sent log.
Do you need more information?
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anton (staff)
 Post subject:
PostPosted: Wed Nov 12, 2008 6:15 pm 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Andrew had replied to your e-mail. In a nutshell: one of the files you've tried to burn <4GB so you need to use UDF file system rather then ISO9660.
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m110s
 Post subject:
PostPosted: Thu Nov 13, 2008 10:08 am 
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Joined: Tue Nov 11, 2008 5:42 pm
Posts: 6
anton (staff) wrote:
Andrew had replied to your e-mail. In a nutshell: one of the files you've tried to burn <4GB so you need to use UDF file system rather then ISO9660.

Thanks for fast answer.
I found your solution is a little bit complicated. It needs to create UDF image and than burn.
I think that it will be nice if you implement through Data Burner Wizard to choose ISO9660+UDF for file system.
P.S.
Sorry for my bad English :cry:
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anton (staff)
 Post subject:
PostPosted: Thu Nov 13, 2008 9:25 pm 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
We're already busy with this kind of stuff and you'll see new updated Data Burner and Image Builder in V11. Probably this December. Thanks!

m110s wrote:
anton (staff) wrote:
Andrew had replied to your e-mail. In a nutshell: one of the files you've tried to burn <4GB so you need to use UDF file system rather then ISO9660.

Thanks for fast answer.
I found your solution is a little bit complicated. It needs to create UDF image and than burn.
I think that it will be nice if you implement through Data Burner Wizard to choose ISO9660+UDF for file system.
P.S.
Sorry for my bad English :cry:
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m110s
 Post subject:
PostPosted: Thu Nov 13, 2008 11:03 pm 
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Joined: Tue Nov 11, 2008 5:42 pm
Posts: 6
anton (staff) wrote:
We're already busy with this kind of stuff and you'll see new updated Data Burner and Image Builder in V11. Probably this December. Thanks!

Good news!
I can't hardly wait! :)
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anton (staff)
 Post subject:
PostPosted: Fri Nov 14, 2008 7:43 am 
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Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
We too :)

m110s wrote:
anton (staff) wrote:
We're already busy with this kind of stuff and you'll see new updated Data Burner and Image Builder in V11. Probably this December. Thanks!

Good news!
I can't hardly wait! :)
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