Can't burn grabbed image

motheroffour · **Joined:** Sun Jul 19, 2009 6:13 am **Posts:** 2

I seem to having a great deal of trouble burning images. I'm trying to create a spare copy of a Playstation 2 game. It grabs the image (although this took some time) but when it comes to burning the image it spits out the disc. I have the log and I'm hoping you could assist.

Thanks in advance.
15:52:49 : Creating CD/DVD or Blu-Ray/HD-DVD from image
15:52:49 : Source File:
: C:\Documents and Settings\Me\My Documents\StarBurn\Images\1_01.iso
15:52:49 : Destination device: HL-DT-ST DVDRAM GSA-H44N
15:52:49 : Requested burning speed: Maximum
15:52:49 : Burn Method: Track-At-Once
15:52:49 : Started
15:52:49 : Testing unit ready...
15:52:49 : Unit is ready!
15:52:49 : Getting BUP (Buffer Underrun Protection) support...
15:52:49 : Getting BUP succeeded!
15:52:49 : Enabling BUP (Buffer Underrun Protection)...
15:52:49 : Enabling BUP succeeded!
15:52:49 : Try to set selected CD/DVD or Blu-Ray/HD-DVD speeds...
15:52:49 : Speeds successfully set
15:52:49 : Sending OPC (Optimum Power Calibration)...
15:53:02 : Burning
: Burning failed!
:
SCSI Status: 0x00, CDB Length: 10, CDB Dump: 0x2A 0x00 0x00 0x00 0x00 0x40 0x00 0x00 0x20 0x00 0x00 0x00 0x00 0x00 0x00 0x00

SCSI sense data dump:
Error Code: 0x71, Is Sense Valid: No, Segment Number: 0x00 (0)
Sense Key: 0x03, Reserved: 0x00, Incorrect Length: No
End Of Media: No, File Mark: No, Information: 0x00 0x00 0x00 0x00
Additional Sense Length: 0x0A (10)
Command Specific Information: 0x35 0x2D 0x03 0x0E

Additional Sense Code (ASC): 0x0C, Additional Sense Code Qualifier (ASCQ): 0x00

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

Please try another disc.
If error will be reproduced please send to support@rocketdivision.com full log report, for this on burn progress page click "Send Report" button.

motheroffour · **Joined:** Sun Jul 19, 2009 6:13 am **Posts:** 2

Thanks for your reply.

I tried another disc and it worked, but also found that the disc I originaly tried to use does work. I had trouble once again with another image but found if I closed Starburn then restarted it the discs would work. A bit puzzling but as I found a way around the issue I'm happy

Just as a side note, when I tried to use the "Send Error Report" I got the message that it had encountered a problem and had to close the burn image wizard, and the usual send a report to Microsoft message.

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

motheroffour wrote:

Thanks for your reply.

I tried another disc and it worked, but also found that the disc I originaly tried to use does work. I had trouble once again with another image but found if I closed Starburn then restarted it the discs would work. A bit puzzling but as I found a way around the issue I'm happy

Just as a side note, when I tried to use the "Send Error Report" I got the message that it had encountered a problem and had to close the burn image wizard, and the usual send a report to Microsoft message.

What version of StarBurn you use?

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Can't burn grabbed image

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