#1 Burning Software

It is currently Wed Dec 18, 2024 8:12 pm

All times are UTC




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Need V12 License
PostPosted: Wed Oct 27, 2010 12:12 pm 
Offline

Joined: Wed Oct 27, 2010 12:07 pm
Posts: 2
Hi,

We have a three-year support contract for the StarBurn SDK. However, our existing V10 license doesn't seem to work with the V12 SDK. I sent an email to the support address two days ago asking if I need to download something other than the evaluation version or whether we need a new key and I have not yet received a reply. What do I need to do to receive an updated license key?

Thanks,
Tom Conrad


Top
 Profile  
 
 Post subject: Re: Need V12 License
PostPosted: Wed Oct 27, 2010 3:50 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Tom, you should receive V12 unlock key from either Tanya or Andrew. Please let me know if you did not. Thanks!


Top
 Profile  
 
 Post subject: Re: Need V12 License
PostPosted: Fri Oct 29, 2010 5:55 pm 
Offline

Joined: Wed Oct 27, 2010 12:07 pm
Posts: 2
I did not receive the email. I double-checked my account and my spam folder but did not see any evidence of a message. I did receive the initial message from the spam-rejection site but nothing further. Do I need to re-request the key?

Thanks,
Tom


Top
 Profile  
 
 Post subject: Re: Need V12 License
PostPosted: Fri Oct 29, 2010 7:43 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
If you did not react to spam e-mail this means we don't have your request... OK, I'll recover it from spam killer Inbox and will forward it to sales dept tomorrow.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 32 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group