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 Post subject: StarBurn DSK does not work properly!
PostPosted: Wed Nov 28, 2007 1:30 am 
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Joined: Wed Nov 28, 2007 1:17 am
Posts: 14
Hello,
I am a registered user of StarBurn DSK.
The bunrt DVD disk can be played on my PC,but can not played on my DVD players.
Here comes a list of the 4 DVD players which I have tried but all failed.
Sony – DVD & VHS tape combo.
Magnavox – DVD & VHS tape & TV combo.
Nortech – portable DVD player.
Panasonic recorder/players.


The video format is mpeg-2 and audio format is mp2
So many thanks for your help.


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 Post subject: Re: StarBurn DSK does not work properly!
PostPosted: Wed Nov 28, 2007 7:17 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
To proceed with your request we need to know such an information:

1) *Exact* device models. Not only brand name "Panasonic" or "Sony" but numbers behind them. Like "Panasonic DVD-RV31K".

2) We need to know did you use manual or automated DVD-Video FS generation sequence. In the other words did you use StarBurn_DVDVideo_Create(...) or older UDF-based API.

3) Know the name of your DVD-Video authoring application. AuthoringWare SDK, DVD Author etc.

4) Know are you using IFO patching or not.

5) Know are you using DVD padding if burning small compilations.

For 2), 4) and 5) StarBurn log is preferred.

Please provide missing information and we'll be happy to help you. Thanks!

ElvaPat2008 wrote:
Hello,
I am a registered user of StarBurn DSK.
The bunrt DVD disk can be played on my PC,but can not played on my DVD players.
Here comes a list of the 4 DVD players which I have tried but all failed.
Sony – DVD & VHS tape combo.
Magnavox – DVD & VHS tape & TV combo.
Nortech – portable DVD player.
Panasonic recorder/players.


The video format is mpeg-2 and audio format is mp2
So many thanks for your help.


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 Post subject:
PostPosted: Thu Nov 29, 2007 1:16 am 
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Joined: Wed Nov 28, 2007 1:17 am
Posts: 14
Thanks for your promptly reply.
Here the information as required.Thanks again.

Drive: DVDRAM GSA-4167B HL-DT-ST (DL12)

2.m_ExceptionNumber =
StarBurn_DVDVideo_Create(
&l_DVDVideo,
FilePath,
TRUE, // FALSE, // TRUE, // TRUE if we want IFO/BUP to be patched and FALSE otherwise
( PCHAR )( &m_ExceptionText ),
sizeof( m_ExceptionText ),
&m_SystemError,
"StarBurnVolume",
"StarBurnPublisher",
"StarBurnApplication",
2006, // Year
10, // Month
20, // Day,
12, // Hour
10, // Minute
0, // Second
50 // Millisecond
);


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 Post subject:
PostPosted: Thu Nov 29, 2007 1:56 am 
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Joined: Wed Nov 28, 2007 1:17 am
Posts: 14
Panasonic DMR-EH55


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 Post subject:
PostPosted: Thu Nov 29, 2007 7:48 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
OK, so a) new DVD-Video b) have burner & device model c) patching is enabled. I'm still mising information about a) used (or not used) padding and b) authoring software name. If you'd manage to create a very small compilation (~20MB of so) failing to work - it will be just great! Thanks!


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 Post subject:
PostPosted: Fri Nov 30, 2007 3:53 am 
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Joined: Wed Nov 28, 2007 1:17 am
Posts: 14
I am using starburn7.2.20 and the original code of VideoBurner.Thanks again.


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 Post subject:
PostPosted: Fri Nov 30, 2007 9:12 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
VideoBurner sample does burn in multisession mode. If you did not check the source and did not read the comments about what you should have in the REALSE you have WRONG mode (multisession and padding OFF). That's why I'm asking for the log.

If I will not be able to 1) make sure you use right sequence 2) get sample compilation from you I'll not be able to help and find out what's wrong.

ElvaPat2008 wrote:
I am using starburn7.2.20 and the original code of VideoBurner.Thanks again.


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 Post subject:
PostPosted: Thu Dec 06, 2007 6:13 am 
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Joined: Wed Nov 28, 2007 1:17 am
Posts: 14
I have tried to close Multisession,but the burnt DVD still can not be played back on DVD player.
Please kindly take a look at the code below which I used to close Multisession.Thanks again.
m_ExceptionNumber =
StarBurn_CdvdBurnerGrabber_TrackAtOnceFromTree(
m_CdvdBurnerGrabber,
(char*)( &m_ExceptionText ),
sizeof( m_ExceptionText ),
&m_SystemError,
&m_CDBFailureInfo,
l_ISO9660JolietFileTree,
TRUE, // FALSE
l_TestWrite,
false,
WRITE_REPORT_DELAY_IN_SECONDS,
BUFFER_STATUS_REPORT_DELAY_IN_SECONDS
);


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 Post subject:
PostPosted: Thu Dec 06, 2007 10:42 am 
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Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
That's not gonna work in this way. If you've recorded a multisession disc it will have short lead-outs thus it's not compatible with the stand alone recordes. And this is probably fifth time I'm asking about complete log. As I don't even know are you burning DVD-Video FS or plain ISO ATM. Do you understand what I'm talking about? :)

ElvaPat2008 wrote:
I have tried to close Multisession,but the burnt DVD still can not be played back on DVD player.
Please kindly take a look at the code below which I used to close Multisession.Thanks again.
m_ExceptionNumber =
StarBurn_CdvdBurnerGrabber_TrackAtOnceFromTree(
m_CdvdBurnerGrabber,
(char*)( &m_ExceptionText ),
sizeof( m_ExceptionText ),
&m_SystemError,
&m_CDBFailureInfo,
l_ISO9660JolietFileTree,
TRUE, // FALSE
l_TestWrite,
false,
WRITE_REPORT_DELAY_IN_SECONDS,
BUFFER_STATUS_REPORT_DELAY_IN_SECONDS
);


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 Post subject:
PostPosted: Fri Dec 07, 2007 2:25 am 
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Joined: Wed Nov 28, 2007 1:17 am
Posts: 14
OK,I will send the log later.
By the way,I am not clear what do you mean "DVD-Video FS or plain ISO ATM" ,thanks.
I am using the original code from the VideoBurner in the way below.
1.Generate the informaion for VIDEO_TS from MPDG file by using dvdauthor.
2.Burn specified data by using CDevice::BurnDVDVideo,refer the code of VideoBurner.
The problem is the burnt disk can be played on some DVD player,but the others failed,such as Panasonic DMR-EH55


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 Post subject:
PostPosted: Fri Dec 07, 2007 2:30 am 
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Joined: Wed Nov 28, 2007 1:17 am
Posts: 14
New problem
I have burnt a DVD disc with music(.mp3) embedded,when I play the DVD disc on my PC,I can hear the sound,but when I play the disc on my DVD player,there is no sound!!


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 Post subject:
PostPosted: Fri Dec 07, 2007 8:30 am 
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Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
1) You did not send any logs so I have no clue about what file system you use to compile your DVD. Some guys tend to use ISO9660 instead of the UDF/ISO9660 bridge thus making discs play on PC and not play on the stand-alone DVDs.

OK, VideoBurner does DVD-Video FS. So this one is not an issue :)

2) I can perfectly understand this. I've asked about the log and sample content :)

ElvaPat2008 wrote:
OK,I will send the log later.
By the way,I am not clear what do you mean "DVD-Video FS or plain ISO ATM" ,thanks.
I am using the original code from the VideoBurner in the way below.
1.Generate the informaion for VIDEO_TS from MPDG file by using dvdauthor.
2.Burn specified data by using CDevice::BurnDVDVideo,refer the code of VideoBurner.
The problem is the burnt disk can be played on some DVD player,but the others failed,such as Panasonic DMR-EH55


Last edited by anton (staff) on Fri Dec 07, 2007 8:43 am, edited 1 time in total.

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 Post subject:
PostPosted: Fri Dec 07, 2007 8:33 am 
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Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Do you have the same problem if you burn the disc with other burning app?

What does it mean "No sound". The disc is rejected by player, it does not accept MP3 format, play operation starts but w/o anything in the speakers?

P.S. Another problem = another thread. I've moved this question to another topic :) Thank you for understanding!

ElvaPat2008 wrote:
New problem
I have burnt a DVD disc with music(.mp3) embedded,when I play the DVD disc on my PC,I can hear the sound,but when I play the disc on my DVD player,there is no sound!!


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 Post subject:
PostPosted: Fri Dec 07, 2007 8:47 am 
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Joined: Wed Nov 28, 2007 1:17 am
Posts: 14
Here comes the log for your reference.Thanks again.

Found device: <CdRom0>

Found device: <CdRom1>

GetDiscSpace(): Track blank: Yes, NWA] valid: Yes, free LBs 2295104, NWA 0, track number 1
DeviceInfoThread: StarBurn_CdvdBurnerGrabber_TestUnitReady() failed, exception 8, status 0, text 'CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed'


RefreshMediaSize(): TOC IsValid Yes, IsDVD Yes, NumberOfSessions: 1, NumberOfTracks: 1


RefreshMediaSize(): Track blank: Yes, NWA valid: Yes, free LBs 2295104, NWA 0, track number 1

Drive: DVD RW DRU-510A SONY (1.1a)
Transport: SPTI
Disc Type: DVD+R
Burning Speed: 4.0x (5540 KB/sec)
Send OPC: Yes
Burning Mode: Track-At-Once
Started
CDevice::BurnDVDVideo(): Testing unit ready...
Testing unit ready...
Unit is ready!
CDevice::BurnDVDVideo(): Probing supported write modes...
Probing supported write modes...
OK!
CDevice::BurnDVDVideo(): Track-At-Once: Yes, Session-At-Once: No, Disc-At-Once PQ: No, Disc-At-Once raw P-W: No

Track-At-Once is supported!
CDevice::BurnDVDVideo(): Burning 78327808 UCHARs of DVD-Video image

OK!
CDevice::BurnDVDVideo(): Getting BUP (Buffer Underrun Protection) support...
Getting BUP (Buffer Underrun Protection) support...
Getting BUP successfully!
OK!
CDevice::BurnDVDVideo(): BUP (Buffer Underrun Protection) Enabled: Yes, Supported: Yes

CDevice::BurnDVDVideo(): Enabling BUP (Buffer Underrun Protection)...
Enabling BUP (Buffer Underrun Protection)...
OK!

Enabling BUP successfully!
CDevice::BurnDVDVideo(): Sending OPC (Optimum Power Calibration)...
Sending OPC (Optimum Power Calibration)...
OK!
CDevice::BurnDVDVideo(): Writing the stuff to the CD/DVD disc >>>

Sending OPC successfully.
CDevice::DVDVideoBurnCallback(): TARGET_FILE_ANALYZE_BEGIN

CDevice::DVDVideoBurnCallback(): Target file size in UCHARs 78327808, LBs 38246

CDevice::DVDVideoBurnCallback(): TARGET_FILE_ANALYZE_END

CDevice::DVDVideoBurnCallback(): Target file size in LBs 38246, track padding size in LBs 486042

CDevice::DVDVideoBurnCallback(): CN_DVD_MEDIA_PADDING_SIZE

CDevice::DVDVideoBurnCallback(): WAIT_CACHE_FULL_BEGIN

CDevice::DVDVideoBurnCallback(): Waiting for cache full not more then 953250 ms...
OK!
CDevice::DVDVideoBurnCallback(): WAIT_CACHE_FULL_END

Cache is Full.
Burning...

CDevice::DVDVideoBurnCallback(): DVD_MEDIA_PADDING_BEGIN

CDevice::DVDVideoBurnCallback(): DVD_MEDIA_PADDING_END

CDevice::DVDVideoBurnCallback(): SYNCHRONIZE_CACHE_BEGIN

CDevice::DVDVideoBurnCallback(): SYNCHRONIZE_CACHE_END

CDevice::BurnDVDVideo(): Try to close session by StarBurn_CdvdBurnerGrabber_CloseSession()
Closing session...
CDevice::BurnDVDVideo():StarBurn_CdvdBurnerGrabber_CloseSession(): Close session success!
Closing session success!
Burning Complete!


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 Post subject:
PostPosted: Fri Dec 07, 2007 10:23 pm 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
Hello,

In you installation of StarBurn SDK you can find document by path:
"...\Program Files\Rocket Division Software\StarBurn SDK\Docs\StarBurn_FrequentlyAskedQuestions.pdf"

or you can find this document in Star Menu:
Start->Programs->Rocket Division Software-> StarBurn SDK-> Documentation->F.A.Q.

On 3-th page of this document you can find chapter
"How can I enable debug logging with StarBurn?"

Please use this information for generation StarBurn.log and send this file to support@rocketdivision.com.


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