#1 Burning Software

windows XP running on my pc.........
When I click on the icon to start StarBurn then a box comes up saying
Licensed to GAOTD user but then goes to a box saying.....
Starburn has encountered a problem etc etc, Please tell Microsoft about the problem.
Thanks for any help I can get!

Hello,

StarBurn work now or not ?

Thank for cooperation!

No, I uninstalled and reinstalled etc but it still gives me the same message. I went to my sisters and she has Vista and the download worked perfectly.
Thanks for answering

Please give me full information about Operation System.
You can see this info:
Right click on "My Computer" -> click Properties -> click General
and you can see info about System.

[/quote]

Please give me full information about Operation System.
You can see this info:
Right click on "My Computer" -> click Properties -> click General
and you can see info about System.[/quote]

Microsoft Windows XP
Home Edition
Version 2002
Service pack 2

Hewlett-Packard
Pavilion
AMD Athlon(tm) XP 2800+
2.08 GHz. 448 MB of Ram

Was this all the info needed?

Yes, thank you!
We try to reproduce this error on PC with your configuration.

P.S.
Can you give me info(vendor, model) about your optical drive ?

How do I find that info?

Hello,

For this you can use next utility http://www.alexnolan.net/software/opticalinfo.htm

Thanks for the help, heres the info it shows.........
E:
vendor - HP
product id - DVD Writer 300c
revision - 5H30
vendor spec - 5VO1322DQ00087 0577

Drive capabilities:
Read CD-R
Read CD-RW
Read Method 2
Read DVD-ROM
Read DVD-R / DVD-RW
Write CD-R
Write CD-RW
Write Test
Device Buffer: 2048k
Max Read Speed: 40x
Max Write Speed: 16x

:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
F:
vendor - MITSUMI
product id - CD-ROM FX48++W
revision - W01H
vendor spec - (its a blank box)

Drive capabilities
Read CD-R
Read Method 2
Device Buffer - 128k
Max Read Speed = 48x
Max write Speed - 0x

Hello,

Thank for cooperation!
In nearest future we try to reproduce this error, and send to you debug version of StarBurn 9.5.

Please write letter to me for feedback.

That would be wonderful to get the version that will work on my pc. Thank you so much for your time in helping me with all this!!

Thank you and please stay tuned

Possible in a next month we'll have debug version of StarBurn 10 with new functionality.
You can be beta-tester of StarBurn 10 if you want.

Please inform by email about what you think about that.

Sounds great, I'll email you now.

Thanks

Thank you!

I inform you about new version by your email!