#1 Burning Software

We use the DataBurner for an UDFDataBurner for UDF file systems.
PC : HP Z800 Windows7 Professional 64bit SP1
The problem occurred when we write data to BD-R disc.

1) There are two BD-R discs.
(a)one is blank disc, call it No1disc
(b)another one is written by UDFS.sys, using Live File System on Windows7, call it No2disc
2) After we read from No2disc
We write data to No1disc using UDFDataburner.Burn() function.
Burn() fails with the error code HRESULT: 0x80040255 "STARBURN_ERR_SYSTEMERROR".

Also when writing data in BD-RE from hard disc, the same Exception has occurred.

Does this Exception occur in what kind of case?

Hello,

At the first, we should look into the StarBurn log file! Please, tune the DebugFileName and DebugFacility properties before calling the Initialize(ex) function!


Regards,

Dmitry

Hi,

When writing data in BD-RE from hard disc, the same Exception has occurred.
I attached the StarBurn log file, Please confirm attached file.

Best Regards,
Hiroyuki Seguchi

Hello, Hiroyuki Seguchi

It looks strange! This error means that something unexpected happened

1) Could you try to check this issue with SPTD transport ( instead of using SPTI )! Call the StarBurnX.InitializeEx function and specify the SPTD transport!! Generally speaking using SPTD is more preferable than using SPTI;
2) Could you check the property values LastWin32ErrorCode and LastError;

Regards,

Dmitry

Hi,

I tried to initialize the following codes.( SPTD transport )
StarBurnX InitalizeEX(licenceKey, STARBURN_TRANSPORT.STARBURN_TRANSPORT_SPTD)

Unfortunately I encountered the error code HRESULT: 0x800402A7 in my PC.
What else should I add the codes ?
What does this error code mean ?
======
Exception 0x800402A7
_starBurnX.LastWin32ErrorCode = 0
_starBurnX.LastErrorCode = STARBURN_ERR_TRANSPORT_NOT_SUPPORTED
_starBurnX.LastError = "Unsupported transport:SPTD driver detection error."
======


Best Regards,
Hiroyuki Seguchi

Hi,

Could you try to install the latest version of SPTD driver: http://www.duplexsecure.com/en/downloads

Regards,

Dmitry

Hi

I'll confirm, after I upgrade SPTD driver.
STARBURN_ERR_SYSTEMERROR Exception has occurred.
I attached the StarBurn log file, Please confirm attached file.

Regards,
Hiroyuki Seguchi

Hi

STARBURN_ERR_SYSTEMERROR Exception has occurred again.
I attached the StarBurn log file, Please confirm attached file.

_dataBurner.LastWin32ErrorCode = 23
_dataBurner.LastErrorCode = STARBURN_ERR_SYSTEM_ERROR
_dataBurner.LastError = WIN32 error:CStarBurn_UdfVolumeFile::RealRead(): StarBurn_UDF2_VolumeSeekRead( 0x0000000029230040, 0x000000002C1E0000, 65536, 3441408 ) failed, status 23 [ 0x17 ]

Regards,
Hiroyuki Seguchi

Hello!!

So we guess that reason of this problem is what the first BD device reads data slowly than second burns this data. As result the SDK reports the "BUFFER UNDERRUN"!!

You may try to increase the buffer size for the burning device ( tune the CacheSize property for the "No1disc" Drive object ), but we cannot give you any guaranty that your burning configuration ( from BD to BD ) will work well!

Regards,

Dmitry

Hi

I try to increase the buffer size for the burning device ( 64MB , 128MB )
STARBURN_ERR_SYSTEMERROR Exception has occurred again.
I attached the StarBurn log file, Please confirm attached file.

DataBurner.Drive.CacheSize = 64;

I checked log file, but result is same to previous result.

　CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): BUFFER UNDERRUN
　CStarBurn_UdfVolumeFile::RealRead(): StarBurn_UDF2_VolumeSeekRead( 0x0000000026FB0040, 0x00000000285E0000, 32, 3441408 ) failed, status 23 [ 0x17 ]
　CStarBurn_UdfVolumeFile::RealRead(): EXITing with failure, exception number 0x00000005, exception text 'CStarBurn_UdfVolumeFile::RealRead(): StarBurn_UDF2_VolumeSeekRead( 0x0000000026FB0040, 0x00000000285E0000, 65536, 3441408 ) failed, status 23 [ 0x17 ]'

Regards,
Hiroyuki Seguchi

Hello,

Seems the same problem occurred. Could you try to allocate the larger buffer - 800MB for example! And once again, you should allocate this buffer for the burning device!

Regards,

Dmitry

Hi

I try to increase the buffer size for the burning device ( 800MB )
STARBURN_ERR_SYSTEMERROR Exception has occurred again.
I attached the StarBurn log file, Please confirm attached file.

_dataBurner.LastErrorCode = STARBURN_ERR_SYSTEM_ERROR
_dataBurner.LastWin32ErrorCode = 23
_dataBurner.LastError = WIN32 error:CStarBurn_UdfVolumeFile::RealRead(): StarBurn_UDF2_VolumeSeekRead( 0x00000000274F0040, 0x000000002A460000, 65536, 3441408 ) failed, status 23 [ 0x17 ]

Regards,
Hiroyuki Seguchi

Hi

_dataBurner.LastWin32ErrorCode = 23
This win32 error is ERROR_CRC.
Can't she read in BD-R correctly and become a data error?

Regards,
Hiroyuki Seguchi

Hello,

Hmm, seems you are right, could you test if the source media and its content are valid ?

Regards,

Dmitry

Hi

I have one question and plan.
We finally restore original code with SPTI transport.
We can't get LastWin32ErrorCode by original code.
May I judge STARBURN_ERR_SYSTEMERROR to be failed to read or write?
But I can't find why same Exception occurred when I copy from HDD to BD-R.
This case is only writing to BD-R.
If it failed to read from HDD, we can get something from EventLog.

I try to get log file in another case.
regards