Can you have a look at my logs please

Lloyd Quenby · **Joined:** Sat Dec 20, 2008 3:17 pm **Posts:** 23

A few years ago i was kindly given the free version of the SDK to use on my project but recently have started to have a few problems.

Using StarBurnX.DataBurner i am burning a single directory and while this normally works fine, occasionally (even though i get no error codes) the disc does not burn.

If i try to burn the disc again the same thing happens until my program has been restarted.

I have attached error logs to look at.

Thanks in advance

Lloyd

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

Form logs we can see that there is not enaugh RAM for cache (160MB).
We'll look at error reporting, possible we are not always report it for this case.
What version of StarBurn SDK do you use?

P.S.
You should pay attention on RAM size of your application in process mamanger for such cases.

Lloyd Quenby · **Joined:** Sat Dec 20, 2008 3:17 pm **Posts:** 23

Its a few years old now but it v12

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

You need to update your old version to current.
RAM size which is needed for ISO/UDF burning tree was much decreased.
If you use StarBurn SDK v12 for big file/folder structure you will need much more free RAM size than for current SDK version.

Lloyd Quenby · **Joined:** Sat Dec 20, 2008 3:17 pm **Posts:** 23

Thanks for the info, unfortunately unless you want to give me a free upgrade (wink wink) i cant upgrade to the new version.

I have made a work around so will be able to manage.

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

We can give you a trial key for a few month to check that problem is fixed.
And after that we'll be able to discuss question about license key for current version.

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Can you have a look at my logs please

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