#1 Burning Software

when my customer burned BD-R discs, many of them were failed, some were success. He had burn 11 BD-R discs, but only 4 discs were success, wasted too many discs for him.
can you help me fixed the problem ?
the following is a part of the log. the whole log file is in accessory.


5/25 23:39:07.897 (1d4c) StarBurn_DumpCdvdWriteParametersPage(): WARNING! Size 50 less then 56!

5/25 23:39:07.897 (1d4c) Write Parameters Page Dump:
Page Code: 0x05, PSBit (Page Saveable): 0

5/25 23:39:07.897 (1d4c) Page Length: 50 UCHARs, Write Type: 0x02, Test Write: No, Reserved2_1: 0x00

5/25 23:39:07.897 (1d4c) BUP (Buffer Underrun Protection) Enabled: Yes

5/25 23:39:07.897 (1d4c) Track Mode: 0x04, Copy Allowed: No, FP (Is Fixed Packet): Yes

5/25 23:39:07.897 (1d4c) Next Session: 0x00, Data Block Type: 0x08, Reserved4: 0x00

5/25 23:39:07.897 (1d4c) Host Application Code: 0x00, Session Format: 0x00

5/25 23:39:07.897 (1d4c) Packet Size: 16, Audio Pause Length: 150

5/25 23:39:07.897 (1d4c) Media Catalog Number: 0x00000000000000000000000000000000

5/25 23:39:07.897 (1d4c) ISRC: 0x00000000000000000000000000000000

5/25 23:39:07.897 (1d4c) SubHeaderUCHAR0: 0x00, SubHeaderUCHAR1: 0x00

5/25 23:39:07.897 (1d4c) SubHeaderUCHAR2: 0x00, SubHeaderUCHAR3: 0x00

5/25 23:39:07.897 (1d4c) Vendor Specific: 0x00 0x00 0x00 0x00


5/25 23:39:07.897 (1d4c) StarBurn_DumpCdvdWriteParametersPage(): WARNING! Size 50 less then 56!

5/25 23:39:07.897 (1d4c) Write Parameters Page Dump:
Page Code: 0x05, PSBit (Page Saveable): 0

5/25 23:39:07.897 (1d4c) Page Length: 50 UCHARs, Write Type: 0x02, Test Write: No, Reserved2_1: 0x00

5/25 23:39:07.897 (1d4c) BUP (Buffer Underrun Protection) Enabled: Yes

5/25 23:39:07.897 (1d4c) Track Mode: 0x04, Copy Allowed: No, FP (Is Fixed Packet): Yes

5/25 23:39:07.897 (1d4c) Next Session: 0x00, Data Block Type: 0x08, Reserved4: 0x00

5/25 23:39:07.897 (1d4c) Host Application Code: 0x00, Session Format: 0x00

5/25 23:39:07.897 (1d4c) Packet Size: 16, Audio Pause Length: 150

5/25 23:39:07.897 (1d4c) Media Catalog Number: 0x00000000000000000000000000000000

5/25 23:39:07.897 (1d4c) ISRC: 0x00000000000000000000000000000000

5/25 23:39:07.897 (1d4c) SubHeaderUCHAR0: 0x00, SubHeaderUCHAR1: 0x00

5/25 23:39:07.897 (1d4c) SubHeaderUCHAR2: 0x00, SubHeaderUCHAR3: 0x00

5/25 23:39:07.897 (1d4c) Vendor Specific: 0x00 0x00 0x00 0x00


5/25 23:39:07.897 (1d4c) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): File chain size in LBs 11028791 should be OK for free LBs 12219392

5/25 23:39:07.897 (1d4c) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): WARNING! Actual DVD+R DL disc capacity can be smaller then reported!

5/25 23:39:09.585 (b24) CStarBurn_CdvdBurnerGrabber::WriteCacheThread(): Cache full event set #1

5/25 23:40:48.960 (1d4c) CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed

5/25 23:40:48.960 (1d4c) SCSI Status: 0x02, CDB Length: 10, CDB Dump: 0x2A 0x00 0x00 0x0D 0x17 0xC0 0x00 0x00 0x20 0x00 0x00 0x00 0x00 0x00 0x00 0x00

5/25 23:40:48.960 (1d4c) SCSI sense data dump:
Error Code: 0x70, Is Sense Valid: No, Segment Number: 0x00 (0)

5/25 23:40:48.960 (1d4c) Sense Key: 0x05, Reserved: 0x00, Incorrect Length: No

5/25 23:40:48.960 (1d4c) End Of Media: No, File Mark: No, Information: 0x00 0x00 0x00 0x00

5/25 23:40:48.960 (1d4c) Additional Sense Length: 0x0A (10)

5/25 23:40:48.960 (1d4c) Command Specific Information: 0x00 0x00 0x00 0x00

5/25 23:40:48.960 (1d4c) Additional Sense Code (ASC): 0x21, Additional Sense Code Qualifier (ASCQ): 0x02


5/25 23:40:48.960 (1d4c) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): Method in sequence failed

5/25 23:40:48.960 (1d4c) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): EXITing with failure, status 8, message 'CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed'

5/25 23:40:48.960 (1d4c) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): Synchronizing cache

5/25 23:40:49.022 (1d4c) CStarBurn_CdvdBurnerGrabber::SynchronizeCache(): ENTERed

5/25 23:40:49.022 (1d4c) CStarBurn_CdvdBurnerGrabber::SynchronizeCache(): VendorID <HL-DT-ST>, ProductID <BD-RE WH16NS40 >, disc type 18

5/25 23:40:49.022 (1d4c) CStarBurn_CdvdBurnerGrabber::SynchronizeCache(): Generic synchronization

5/25 23:40:49.022 (1d4c) CStarBurn_CdvdBurnerGrabber::SynchronizeCache(): EXITing with success

5/25 23:40:49.022 (1d4c) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): Ejecting disc

5/25 23:40:49.022 (1d4c) CStarBurn_CdvdBurnerGrabber::Eject(): ENTERed

5/25 23:40:50.350 (1d4c) CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed

5/25 23:40:50.350 (1d4c) SCSI Status: 0x02, CDB Length: 6, CDB Dump: 0x1B 0x00 0x00 0x00 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

5/25 23:40:50.350 (1d4c) SCSI sense data dump:
Error Code: 0x70, Is Sense Valid: No, Segment Number: 0x00 (0)

5/25 23:40:50.350 (1d4c) Sense Key: 0x05, Reserved: 0x00, Incorrect Length: No

5/25 23:40:50.350 (1d4c) End Of Media: No, File Mark: No, Information: 0x00 0x00 0x00 0x00

5/25 23:40:50.350 (1d4c) Additional Sense Length: 0x0A (10)

5/25 23:40:50.350 (1d4c) Command Specific Information: 0x00 0x00 0x00 0x00

5/25 23:40:50.350 (1d4c) Additional Sense Code (ASC): 0x53, Additional Sense Code Qualifier (ASCQ): 0x02


5/25 23:40:50.350 (1d4c) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): Eject() failed

5/25 23:40:50.350 (1d4c) CStarBurn_CdvdBurnerGrabber::TrackAtOnce(): WARNING! Status 8, message 'CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed'

5/25 23:40:50.366 (b24) CStarBurn_CdvdBurnerGrabber::WriteCacheThread(): We're allowed to die #1

5/25 23:40:50.366 (b24) CStarBurn_CdvdBurnerGrabber::WriteCacheThread(): We're allowed to die #2

5/25 23:40:50.381 (b24) CStarBurn_CdvdBurnerGrabber::WriteCacheThread(): Set cache thread dead event

5/25 23:40:50.381 (1d4c) CStarBurn_CdvdBurnerGrabber::Release(): ENTERed

5/25 23:40:50.381 (1d4c) CStarBurn_CdvdBurnerGrabber::Release(): EXITing with success

5/25 23:40:50.381 (1d4c) --- StarBurn:StarBurn_Destroy(): About to destroy burner/grabber at 0x0726B288

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